HEATHER Bagsby
Greenwood,MO
Summary
Knowledgeable payroll leader well-versed in using PeopleSoft, ADP, and UKG , maintaining timekeeping systems and performing audits. Adept at training and leading team members to improve performance, accuracy and employee morale. Strong interpersonal, communication and multitasking abilities. Employee-focused with detailed knowledge of organizational human resources policies, services and practices. Essential facilitator of key operational details relevant to company onboarding and exit procedures, assisting employees with smooth transitions on either end.
Overview
12
12
years of professional experience
Work History
Senior Payroll Administrator/Team Lead
Lockton
06.2020 - Current
- Manage associate data changes such as promotions, merits, transfers and supervisor changes
- Systems SME (Kronos, PeopleSoft, ADP)
- GL Accounting reconciliation
- System testing
- New Hire Orientation presenter.
- Assisted with the implementation of a new payroll system across multiple locations.
- Responded promptly to inquiries from employees regarding their paystubs or deductions from their paycheck.
- Onboarded new employees in time reporting and payroll systems.
- Processed employee rehires, transfers, terminations and withholdings.
- Reviewed and processed payroll data to ensure accuracy of employee pay. Payrolls were weekly, semi-monthly, monthly and off cycles as needed.
- Created detailed training materials for staff members who are responsible for entering data into the payroll system.
- Ensured compliance with federal, state and local laws relating to wages, overtime rules, garnishments.
- Provided information by answering employee questions about payroll-related matters.
- Processed new employee paperwork and entered information into payroll system.
- Verified past employment of candidate hires.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Identified opportunities for process improvements, implementing changes when required.
Payroll Administrator
Lockton
10.2018 - 06.2020
- Processing payroll on a weekly, semi-monthly and monthly basis
- Tracking and processing taxable gift payments for associates
- Manage all associate data changes such as promotions, merits, transfers and supervisor changes
- Setting up profiles and tax data for new associates
- Responding to associates questions and inquires
- I9 Verifications.
- Processed payroll information including salary, deductions, bonuses and vacation time for over 500 employees.
- Verified employee hours worked against timesheets provided by supervisors.
- Provided support to Human Resources regarding new hire paperwork and benefits enrollment documents.
Payroll Coordinator
Mediware Information Systems
04.2018 - 10.2018
- Successfully processed and audited payroll on a bi-weekly basis
- Correctly added over 50 new hire data forms to ADP
- Processed payroll on a bi-weekly basis for 2 different pay groups
- Managed and maintained gift card awards as well up gross up taxing on monthly basis
- Completed I9 processing for all new and returning employees
- Managed mandatory compliance posters.
Payroll and Transaction Analyst
Sprint
04.2016 - 04.2018
- Successfully audited and processed pay cycles insuring employees were being paid correctly
- Updated transaction data in PeopleSoft insuring employee information is correct in the system
- Managing special projects effectively and efficiently while promoting a lower cost structure saving over $5,000 annually
- Processing payroll daily for over 30,000 employees in all 50 states
- Successfully leveraged PeopleSoft to correctly represent employee data
- Managing daily banking tasks such as the Returned Items report, reconciliation, reversals, recon checks, trace numbers, stop pays and direct deposit updates
- Promptly completing letters of employment verification for over 30,000 employees
- Completed weekly tasks to insure certain functions of the company ran smoothly
- These tasks included funding operations, site changes, taxes and garnishment updates, and updating regulatory federal and state posters
- Due to my quick learning abilities, I was able to take over 6 international countries and manually produce their payroll
- Because of my work ethic and reliability, I was selected among peers to work on over 5 special projects including working with outside groups to compile funding reports
- Served as a notary
- Assisted with training new hires and created process improvements.
Contact Center Specialist
Sprint
09.2015 - 04.2016
- Provided employee satisfaction and maintained a 99.2% positive employee experience rate
- Promptly resolved HR questions about payroll and benefits for over 30,000 employees
- Helped employees find policies and navigate the Sprint system to find solutions to their problems and provide a better understanding to their direct reports
- Successfully trained new hires and kept policies up to date.
Loan Officer II
Raytown-Lee’s Summit Community Credit union
08.2012 - 12.2013
- Increased revenue of over $100,000.00 while cross-selling backend products on 96.8% of all loans closed
- Balancing corporate accounts insuring that the Credit Union’s checking account is on target and in balance
- Cross selling products to loan accounts creating a bigger profit return for the Credit Union
- Communicating with members and striving to meet their financial needs
- Assist in the development of marketing techniques and ideas
- Served on the compliance team making sure all documents and regulations were correct and up to date
- Made collection calls on delinquent loans
- Serving as the face of the company to indirect dealers
- Transmitted wires
- Opened IRA accounts
- Served as a notary.
Member Service Representative
- Created member satisfaction and promoted Credit Union growth
- Made daily transactions for members and kept their check books in balance
- Answered phone calls to assists members with any questions or concerns they had regarding their accounts.
Education
Associate in Arts -
Avila University, UMKC and Longview Community College
04.2024
Skills
- Successfully completed an entire course on the use of Microsoft office including: word, excel, power point, outlook and access
- Completing reports and organizing information with the use of charts, spread sheets, word documents and graphs
- Researching and sorting data to produce a final spreadsheet for presentation
- Garnishment processing
- Payroll Auditing
- Payroll Management
- Multi-state payroll
- Employee Relations
- HR Support
- Employee Onboarding
- Data review
- Resolving payroll problems
Timeline
Senior Payroll Administrator/Team Lead
Lockton
06.2020 - Current
Payroll Administrator
Lockton
10.2018 - 06.2020
Payroll Coordinator
Mediware Information Systems
04.2018 - 10.2018
Payroll and Transaction Analyst
Sprint
04.2016 - 04.2018
Contact Center Specialist
Sprint
09.2015 - 04.2016
Loan Officer II
Raytown-Lee’s Summit Community Credit union
08.2012 - 12.2013
Member Service Representative
Associate in Arts -
Avila University, UMKC and Longview Community College
Similar Profiles
Kate WimmerKate Wimmer
Talent Acquisition Sourcing Specialist at LocktonTalent Acquisition Sourcing Specialist at Lockton
Ren SchneiderRen Schneider
Account Administrator at LocktonAccount Administrator at Lockton
Dylan SmithDylan Smith
Account Administrator at LocktonAccount Administrator at Lockton
Olivia StillOlivia Still
Rotational Intern at LocktonRotational Intern at Lockton
Mary OrtizMary Ortiz
Senior Accountant at Butler ManufacturingSenior Accountant at Butler Manufacturing