Heather Baker
Boynton Beach,FL
Summary
Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Overview
7
7
years of professional experience
Work History
Produce/Floral Clerk
Publix Supermarkets
Boca Raton, Indian Harbour Beach, FL
06.2017 - 03.2024
- Provided excellent customer service to all guests.
- Properly rotated, inspected, and stocked all produce items.
- Enhanced accuracy and operational efficiency in inventory control.
- Managed, created, and distributed all department signs.
- Maintained department cleanliness, ensuring compliance with deep cleaning protocols.
- Encouraged open communication and teamwork among fellow associates, and vendors.
- Maintained stock of fresh flowers and plants in the store.
- Designed and arranged floral orders in accordance with customer needs.
Crew Member
Trader Joes Warehouse
Boca Raton, FL
07.2021 - 10.2022
- Fostered a dynamic and positive atmosphere for customers and team members.
- Assisted with operations across departments such as floral, produce, meat, deli, grocery, specialty cheeses and front end services.
- Executed tasks such as order writing, inventory assessments, and creative display designs.
- Managed operations for floral and deli departments, ensuring timely task completion.
- Maintained organized workflows during opening and closing processes in alignment with business expectations.
- Assured store cleanliness and adhered to safety protocols.
Education
Bachelor of Science - Communication Sciences And Disorders
University of Florida
Gainesville, FL05-1998
Associate of Arts - General
Brevard Community College
Cocoa, FL05-1996
Skills
- Consumer Relations
- Effective Communication
- Inventory monitoring
- Product Organization
- Supply Chain Coordination
- Order writing
- Floral design
- Transaction Management
Affiliations
- Art.
- Cooking.
- Exercising.
- Reading.
- Nature
- Church
Timeline
Crew Member
Trader Joes Warehouse
07.2021 - 10.2022
Produce/Floral Clerk
Publix Supermarkets
06.2017 - 03.2024
Bachelor of Science - Communication Sciences And Disorders
University of Florida
Associate of Arts - General
Brevard Community College
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