Heather Ball

Custom Cabinet Maker - Office Manager

Intra-Coastal Cabinets Inc.

05.1999 - 11.2025

Assisted in measuring and cutting wood materials for custom cabinet projects
Learned to operate woodworking machinery safely and effectively
Supported the assembly of cabinets using various hand tools and techniques
Collaborated with team members to organize workspace for efficiency
Gained knowledge in selecting appropriate finishes for cabinetry
Maintained a clean and safe work environment adhering to safety protocols
Observed experienced cabinet makers to understand advanced construction methods
Participated in inventory management of materials and supplies
Managed multiple projects simultaneously while maintaining deadlines and exceeding client expectations.
Maintained a safe and clean workspace by adhering to safety protocols and implementing proper organization techniques.
Achieved consistent client satisfaction with expert installation of custom cabinetry in residential spaces.
Reduced material waste by optimizing resource usage during the construction process, resulting in cost savings for both the company and clients.
Mentored junior cabinet makers, providing guidance on best practices and fostering a supportive work environment.
Increased project efficiency by streamlining the cabinet making process and implementing time-saving techniques.
Upheld a high standard of craftsmanship with thorough quality control inspections before delivery and installation.
Ensured high-quality craftsmanship through meticulous attention to detail and adherence to industry standards.
Streamlined production processes for increased efficiency, reducing overall project turnaround times.
Improved workflow by maintaining an organized inventory system for tools, hardware, and materials required for each project.
Assisted in sales consultations, providing expert advice on design possibilities based on client needs.
Contributed to the growth of the company''s reputation through word-of-mouth referrals from satisfied customers.
Ensured durability of finished products by selecting high-quality hardware components suitable for each unique design.
Enhanced customer satisfaction by designing and building custom cabinets tailored to individual preferences.
Optimized productivity through effective delegation of tasks among team members during large-scale projects.
Fostered positive working relationships with subcontractors to ensure seamless integration of cabinetry into larger construction projects.
Delivered exceptional results by utilizing advanced woodworking techniques for precise cutting, shaping, and finishing of materials.
Expanded business opportunities by networking within the community and showcasing completed projects in local home shows.
Developed strong relationships with vendors, securing reliable sources of materials at competitive prices.
Collaborated with clients on design specifications, incorporating their needs and desires into the final product.
Installed hardware such as drawer pulls, hinges, and handles.
Maintained safe and organized workspace to minimize risk of injury.
Installation understanding
Measured and cut materials to specified dimensions to achieve precise fit.
Blueprint design understanding
Read and interpreted design plans to understand project specifications.
Inspected completed cabinets for quality assurance.
Assembled cabinet components using glue and mechanical fasteners to create strong, durable products.
Repaired cabinets and cabinet parts.
Constructed custom cabinets for residential and commercial spaces using varied hand and power tools.
Sanded and finished surfaces to create smooth, polished appearance.
Maintained accurate records of work performed for billing purposes.
Worked with clients to design and construct custom cabinets based on needs and preferences.
Liaised with other woodworkers to complete projects on schedule and within budget.
Coordinated with suppliers for prompt delivery of materials.
Provided accurate project estimates and pricing to facilitate proper budgeting and project planning.
Sanded and finished surfaces to create smooth and attractive finish.
Cut plywood, MDF and solid wood to size.
Maintained proper fit and appearance of cabinets and countertops to fit into desired installation area.
Developed and retained excellent tool and machinery skill to produce consistent, top-quality work.
Studied project plans and blueprints to determine required materials and specifications, plan projects and coordinated necessary supplies.
Designed, constructed and installed cabinetry and woodwork.
Maintained compliance with all safety and code regulations to protect crew members, clients and structures from harm.
Reinforced joints with nails or other fasteners to prepare articles for finishing.
Created detailed moldings and trim for cabinetry and furniture.
Assisted in maintaining office organization and cleanliness to support daily operations.
Supported scheduling meetings and coordinating office events for team collaboration.
Managed inventory of office supplies, ensuring timely replenishment and availability.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Learned office software tools to facilitate document management and communication.
Maintained accurate records of incoming and outgoing correspondence for efficient tracking.
Collaborated with team members to streamline administrative processes for improved efficiency.
Adapted quickly to changing priorities, demonstrating flexibility in a dynamic work environment.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
Implemented comprehensive training program for new hires, improving their integration into team and productivity.
Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Spearheaded community outreach initiatives, improving company's local reputation and engagement.
Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
Enhanced communication within office by implementing centralized digital messaging platform.
Improved team morale and cohesion with regular team-building activities and open communication channels.
Optimized office space utilization, leading to more efficient and productive work environment.
Increased customer satisfaction by developing effective client feedback system that led to service improvements.
Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.
Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
Reduced environmental impact by initiating recycling program and promoting paperless processes.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Monitored front areas so that questions could be promptly addressed.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Completed bi-weekly payroll for [Number] employees.
Kept high average of performance evaluations.
Improved office operations by automating client correspondence, record tracking and data communications.
Implemented project management techniques to overcome obstacles and increase team productivity.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Organized meetings for executives and coordinated availability of conference rooms for participants.
Organized spaces, materials and catering support for internal and client-focused meetings.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
Interceded between employees during arguments and diffused tense situations.
Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Conducted ongoing reviews of program financial systems to assess cost control measures.

Summary

Overview

Work History

Custom Cabinet Maker - Office Manager

Education

High School Diploma -

Skills

Languages

Timeline

Custom Cabinet Maker - Office Manager

High School Diploma -

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