Heather Ballard
Seaside,OR
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
12
12
years of professional experience
Work History
Dental Assistant
Alexandroff Dental
12.2023 - 03.2025
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Lead Dental Assistant
Gearhart Dentistry
Gearhart , OR
05.2020 - 12.2023
- Provided chairside assistance to dentists during dental procedures.
- Assisted with the setup of treatment rooms and sterilization of instruments.
- Instructed patients on proper oral hygiene techniques and post-operative.
- Ensured that all necessary supplies were available for each procedure.
- Coordinated office activities by communicating with other departments and staff members.
- Developed X-rays using digital imaging technology and processed them in accordance with safety regulations.
- Tracked inventory levels of dental materials, tools, and equipment to ensure sufficient stock was always available.
- Educated patients on preventive oral health care practices such as brushing and flossing techniques.
- Monitored patient progress throughout their visit to ensure a positive outcome from treatments provided.
- Assisted in the training of new dental assistants by providing guidance on protocols and processes.
- Adhered to all applicable laws related to HIPAA compliance for protecting patient confidentiality.
- Prepared injection syringes for use in various dental procedures according to protocol standards.
- Organized patient files electronically within the practice management software system.
- Actively participated in team meetings to discuss workflow strategies for improving productivity.
- Provided feedback to the dentist regarding any observed changes in a patient's condition during treatment sessions.
- Implemented infection control policies when preparing treatment areas or disposing of hazardous waste materials.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Barista
Chinook Coffee Co
Chinook, WA
07.2016 - 10.2019
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Monitored inventory levels of supplies and restocked when necessary.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Created promotional displays for advertising special events or promotions at the cafe.
Waitress
Pig N pancake
Astoria , OR
01.2013 - 03.2017
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Prepared checks accurately and processed payments promptly.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Education
Dental Assisting
Elite Dental Assisting Academy
Vancouver, WA02.2019
High School Diploma -
Knappa High School
Astoria, OR06.2016
Skills
- Assisting the public
- Managing calls
- Great customer service and money skills
- Works great as an independent or together with others as teamwork
Timeline
Dental Assistant
Alexandroff Dental
12.2023 - 03.2025
Lead Dental Assistant
Gearhart Dentistry
05.2020 - 12.2023
Barista
Chinook Coffee Co
07.2016 - 10.2019
Waitress
Pig N pancake
01.2013 - 03.2017
Dental Assisting
Elite Dental Assisting Academy
High School Diploma -
Knappa High School