Heather Barker
La Porte,TX
Summary
Achieved significant growth as Self Employed Business Owner at One Of Each Boutique LLC, excelling in customer service and strategic planning. Demonstrated exceptional attention to detail and client communication, leading to consistent 5-star reviews and surpassing Etsy performance metrics. Skilled in financial operations and inventory management, ensuring top-notch customer experiences.
Overview
8
8
years of professional experience
Work History
Self Employed Business Owner
One Of Each Boutique LLC
07.2016 - Current
- Strengthen company reputation by shipping orders on time, replying quickly to messages from potential buyers, and 5 star reviews from buyers
- Consult and collaborate with customers to assess needs and creating custom orders
- Achieved consistent growth in annual revenue through strategic planning and consistent customer service
- Research trending items to market
- Manage purchasing, sales, marketing and customer account operations efficiently.
- Create shop listings to catch attention of store customers.
- Manage all financial operations
- Maintain efficient system for inventory management, order processing, and shipping
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Exceed Etsy performance metrics consistently, earning recognition as a star seller.
Receptionist
All Creatures Exotic and Small Veterinary Clinic
01.2023 - 03.2024
- Greeted incoming visitors and customers professionally and provided assistance.
- Scheduled appointments, maintaining files and collecting payments.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Managed front desk operations for increased efficiency by effectively directing phone calls, emails, and walk-in clients.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits
- Promoted clinic services and products through knowledgeable recommendations to pet owners
- Assisted in the administration of medications, vaccinations, and cold laser treatments as prescribed by the veterinarian
- Cleaned and disinfected exam areas and kennels to prevent diseases and control odors.
- Handled after hour kennel duties ensuring cleanliness, comfort, safety, nutrition, hydration, exercise, and monitoring recovering boarding animals.
- Collected and processed samples for laboratory testing.
Education
No Degree - Nursing
Hawaii Pacific University
Honolulu, HINo Degree - Pre-Nursing
San Jacinto College District
Pasadena, TXHigh School Diploma -
La Porte High School
La Porte, TX2006
Skills
- Customer Service
- Attention to Detail
- Driven and Determined
- Client Communication
- Appointment Scheduling
- Work Planning and Prioritization
Timeline
Receptionist
All Creatures Exotic and Small Veterinary Clinic
01.2023 - 03.2024
Self Employed Business Owner
One Of Each Boutique LLC
07.2016 - Current
No Degree - Nursing
Hawaii Pacific University
No Degree - Pre-Nursing
San Jacinto College District
High School Diploma -
La Porte High School
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