Heather Barlip
Deland
Summary
Dynamic Medical Assistant with extensive experience at Grifols Biomat, excelling in sample collection techniques and patient education. Proven ability to enhance operational efficiency through meticulous data entry and collaboration within teams. Committed to maintaining compliance with safety protocols while ensuring high-quality specimen handling and monitoring donor health effectively.
Overview
24
24
years of professional experience
Work History
Phlebotomist
Grifols Biomat
DeLand
09.2021 - 05.2025
- Collected blood samples in compliance with strict safety protocols.
- Prepared specimens for laboratory analysis, ensuring accurate labeling.
- Maintained cleanliness and functionality of equipment for efficient operations.
- Educated donors about donation processes while addressing concerns.
- Collaborated with team members to enhance workflow during peak hours.
- Documented donor information accurately in electronic health record system.
- Assisted in training new staff on phlebotomy techniques and procedures.
- Monitored donor reactions pre- and post-donation to ensure safety.
Bottling Line Operator
Ardmore Farms
DeLand
03.2021 - 09.2021
- Operated bottling machinery to optimize production flow and efficiency.
- Maintained cleanliness and organization of bottling line workspace.
- Collaborated with team members to swiftly resolve production issues.
- Conducted routine equipment inspections for safety compliance.
- Assisted in training new employees on operational procedures.
- Utilized pallet jack to efficiently move pallets of finished goods within warehouse.
- Ensured correct operation of all equipment, including labeling and capping machines.
- Loaded and unloaded materials into machinery while adhering to safety protocols.
Housekeeping Supervisor
Holiday Inn Hotel Sandton
Daytona Beach
06.2020 - 03.2021
- Supervised daily housekeeping operations to uphold cleanliness standards in guest rooms.
- Trained and mentored staff on cleaning techniques and safety protocols.
- Conducted regular inspections of guest rooms and common areas for adherence to policies.
- Coordinated schedules for housekeeping staff to ensure coverage during all shifts.
- Addressed guest inquiries and resolved concerns regarding room cleanliness promptly.
- Collaborated with maintenance team to report and address facility issues efficiently.
- Maintained records of room assignments, guest requests, and occupancy status.
- Performed periodic deep cleaning tasks to sustain high hygiene standards.
Customer Service Representative
Walmart
Deland
03.2008 - 04.2017
- Enhanced customer satisfaction by resolving issues with knowledgeable and friendly service.
- Assisted customers with inquiries regarding products and services to ensure clarity.
- Resolved complaints promptly through effective communication and problem-solving techniques.
- Collaborated with colleagues to optimize customer service experiences.
- Processed cash transactions and payments accurately to maintain operational efficiency.
- Built strong relationships with customers by offering tailored support and assistance.
- Remained calm under pressure, successfully diffusing challenging situations.
- Inquired about service needs through probing questions, documenting information effectively.
Medical Assistant
Internal Medicine
Ormond Beach
10.2003 - 12.2003
- Facilitated patient examinations and medical procedures alongside physicians to improve outcomes.
- Efficiently managed patient intake, scheduling, and follow-ups to enhance operational efficiency.
- Documented patient medical histories and vital signs with accuracy and attention to detail.
- Coordinated timely laboratory tests while ensuring prompt processing of results.
- Consistently maintained cleanliness and orderliness of examination rooms for patient comfort.
- Executed insurance verification processes for effective confirmation of patient eligibility.
- Complied with HIPAA regulations to protect confidential patient information rigorously.
- Collected, labeled, and stored laboratory specimens accurately prior to testing.
Medical Assistant
Family Planning Center
Daytona Beach
08.2001 - 09.2001
- Supported physicians in conducting patient examinations and medical procedures effectively.
- Consistently organized and cleaned examination rooms to promote a safe environment.
- Worked closely with healthcare teams to facilitate smooth patient care delivery.
- Prepared examination rooms with essential supplies, ensuring readiness for patients.
- Collected vital signs and patient histories to assist in comprehensive care.
- Administered prescribed injections, medications, and treatments under physician supervision.
- Adhered strictly to HIPAA regulations to maintain confidentiality of patient information.
- Serviced and cleaned medical equipment following industry standards.
Medical Assistant/Phlebotomist Extern
Keiser College
Daytona Beach
04.2001 - 06.2001
- Efficiently managed patient intake and medical record documentation to streamline operations.
- Assisted in patient examinations and procedures, enhancing overall care delivery.
- Monitored vital signs during clinical visits to ensure timely interventions.
- Administered prescribed injections, medications, and treatments in compliance with physician directives.
- Maintained adherence to HIPAA regulations to protect confidential patient data.
- Collected medical histories and measured vital signs for accurate patient assessments.
- Performed basic lab tests under supervision, such as urinalysis and blood glucose checks.
- Conducted various diagnostic tests like EKGs and spirometry as per physician requests.
Education
Associate of Science - Medical Assistant
Keiser University
Daytona Beach, FL06-2001
Skills
- Sample collection techniques
- Specimen handling and quality assurance
- Compliance with safety protocols
- Management of electronic health records
- Patient education initiatives
- Collaboration within teams
- Monitoring of donor health
- Accurate data entry practices
- Detail-oriented time management
Timeline
Phlebotomist
Grifols Biomat
09.2021 - 05.2025
Bottling Line Operator
Ardmore Farms
03.2021 - 09.2021
Housekeeping Supervisor
Holiday Inn Hotel Sandton
06.2020 - 03.2021
Customer Service Representative
Walmart
03.2008 - 04.2017
Medical Assistant
Internal Medicine
10.2003 - 12.2003
Medical Assistant
Family Planning Center
08.2001 - 09.2001
Medical Assistant/Phlebotomist Extern
Keiser College
04.2001 - 06.2001
Associate of Science - Medical Assistant
Keiser University