Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Heather Barnes

Connersville,IN

Summary

Enthusiastic College Aid experienced working with students, preparing presentations, assisting with event planning and working on special projects to support group requirements. Team player well-versed in managing schedules, data entry and office supplies. Good understanding of academic standards and procedures.

Overview

17
17
years of professional experience

Work History

Graduate Assistant

Dr. Alisa Clapp-Itnyre
01.2021 - 05.2021

Assisted professor and researcher, Dr. Alisa Clapp-Itnyre in an ongoing book project by translating, researching, and transcribing 19th century diaries.


Dual Credit Assistant

Ivy Tech Community College
08.2017 - 05.2018

Creating Excel charts and coordinating classes and grades with teachers. Keeping files of high students taking dual credit: their grades, progress, and eligibility. Conducting testing at high schools and junior high schools for students interested in taking dual credit classes. Creating manuals for high school teachers that taught dual credit.

Daycare Teacher

God's Little Blessings Learning Center
09.2014 - 06.2015
  • Taught Pre-K and worked with infant to four year olds.
  • Increased daycare students' social skills by incorporating group activities and cooperative play into daily routines.
  • Enhanced children''s emotional development through empathetic communication and active listening techniques.
  • Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
  • Promoted language acquisition in young learners with engaging storytelling, songs, and word games.

Rehab Aide

Fayette Regional Health System
02.2008 - 04.2009
  • Improved patient mobility by assisting in exercises and stretches during rehab sessions.
  • Enhanced patient comfort by providing support during transfers and ambulation.
  • Contributed to successful patient outcomes by closely following therapist''s treatment plans and instructions.
  • Promoted a safe rehabilitation environment through diligent equipment maintenance and cleanliness.

Medical File Clerk

Apria Healthcare
08.2005 - 02.2008
  • Enhanced patient satisfaction by efficiently organizing and maintaining accurate medical records.
  • Streamlined the retrieval process of medical files for healthcare professionals, resulting in quicker access to vital information.
  • Maintained a high level of confidentiality by adhering to HIPAA regulations while managing sensitive patient data.
  • Supported administrative staff with timely filing and updating of electronic health records, ensuring seamless operations.
  • Operated switchboard when needed ensuring callers were connected to the correct person or department.
  • Reduced errors in recordkeeping by meticulously verifying and correcting patient information discrepancies.
  • Collaborated with cross-functional teams to improve overall efficiency in the management of medical documents.
  • Trained new team members in proper file handling procedures and guidelines, fostering a culture of quality assurance within the department.
  • Increased organization within storage areas through effective categorization and labeling practices for easy file identification and accessibility.

Substitute Teacher, K-12

Fayette County School System
01.2004 - 05.2004
  • Improved student comprehension by utilizing a variety of teaching methods tailored to each class.
  • Enhanced classroom engagement by incorporating hands-on activities and group projects.
  • Covered broad spectrum of ages and learning working with kindergarten to high school seniors.
  • Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
  • Developed strong relationships with students, fostering a positive learning environment and encouraging personal growth.

Education

Master of Arts - English

Indiana University East
Richmond, IN
12.2023

Bachelor of Arts - English

Indiana University East
Richmond, IN
05.2013

No Degree - Certification in Desktop Publishing

Ivy Tech Community College of Indiana
Richmond, IN

Skills

  • Faculty Collaboration
  • Student Advisory
  • Student Feedback
  • Data Acquisition
  • Microsoft Office
  • Data Analysis
  • Research Proficiency
  • Curriculum development
  • Academic Assistance
  • Academic Writing

Additional Information

  • Twelve years experience counseling and working with junior and senior high students.
  • Five years experience working on staff and traveling to universities to coordinate summer camps.
  • Over twenty years of communication, customer service.


Timeline

Graduate Assistant

Dr. Alisa Clapp-Itnyre
01.2021 - 05.2021

Dual Credit Assistant

Ivy Tech Community College
08.2017 - 05.2018

Daycare Teacher

God's Little Blessings Learning Center
09.2014 - 06.2015

Rehab Aide

Fayette Regional Health System
02.2008 - 04.2009

Medical File Clerk

Apria Healthcare
08.2005 - 02.2008

Substitute Teacher, K-12

Fayette County School System
01.2004 - 05.2004

Master of Arts - English

Indiana University East

Bachelor of Arts - English

Indiana University East

No Degree - Certification in Desktop Publishing

Ivy Tech Community College of Indiana
Heather Barnes