Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Heather Barradas

Seattle,WA

Summary

Detail-oriented, organized, and meticulous employee with a proven track record of meeting tight deadlines. Thrives in fast-paced environments and consistently delivers high-quality work. A dedicated team player enthusiastic about contributing to the company's success.

Overview

23
23
years of professional experience

Work History

E-Commerce Product Listing Specialist

Little Knits
09.2023 - Current
  • Assisted in inventory management, keeping track of stock levels for better replenishment planning.
  • Participated in regular team meetings to discuss progress, share best practices, and explore opportunities for continuous improvement.
  • Managed high volume of SKU entries while maintaining a high level of accuracy and consistency across all platforms.
  • Conducted thorough research on competitors'' products, allowing for more strategic positioning within the market.
  • Played a key role in the launch of new product lines by diligently entering and updating information, contributing to successful market debuts.
  • Reduced error rates in product listings through meticulous attention to detail and quality control measures.
  • Boosted sales performance by regularly updating promotions and pricing adjustments in product listings.
  • Implemented keyword strategies within product descriptions to enhance search engine optimization efforts.
  • Completed data entry tasks with accuracy and efficiency.

Photographer

Little Knits
09.2023 - Current
  • Digitally edited photos to enhance appearance.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Developed strong relationships with clients through clear communication and professionalism.
  • Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
  • Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.

Photographer

Heather Barradas Photography
01.2014 - Current
  • Owner and photographer

Shipping Manager

Dark Matter Factory
05.2022 - 08.2023
  • Manage shipping inventory and order all shipping supplies.
  • Manage Shopify and Shipstation order systems.
  • Maintain detailed notes and lists on orders and backorders.
  • Pulled, verified, and packaged items for shipment.
  • Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
  • Reduced order errors with thorough quality control checks before dispatching shipments.
  • Collaborated with sales team to ensure accurate order fulfillment and timely delivery of priority shipments.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.

Photographer

Dark Matter Factory
05.2022 - 08.2023
  • Product photography for websites, Manage updates and ongoing maintenance of the product photography to ensure efficiency and brand consistency.
  • Digitally edited photos to enhance appearance.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Took photos from different angles and perspectives to capture perfect images.
  • Planned and prepared for on-location and studio shoots.
  • Photographed high-quality images for various print and digital projects.
  • Captured stunning images by utilizing various lighting techniques and creative compositions.
  • Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
  • Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
  • Conducted pre-shoot consultations to discuss clients' needs and preferences for optimal results.
  • Managed and organized photo database using consistent naming conventions and key-wording for search optimization.
  • Assisted clients with creative ideas for photography needs.
  • Researched new camera equipment and accessories.

Production Assistant

Gressa INC
01.2021 - 04.2022
  • Manage schedule and write all work orders for lab production.
  • Manage and maintain inventory in Excel and on Shopify for sellable products.
  • Maintain inventory in Excel and order all product packaging.
  • Participate in all aspects of bottling and packaging products apart from formulation.
  • Maintain product batch Excel sheet.
  • Maintain SOPs for Production Department.
  • Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
  • Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
  • Worked closely with lab staff on special projects.
  • Provided assistance in training new lab personnel on proper techniques, safety guidelines, and protocol adherence for smooth integration into the team environment.
  • Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.

Photographer

Gressa INC
08.2018 - 04.2022
  • Created visually dynamic images using advanced composition techniques that effectively showcased products in their best light, generating increased customer interest.
  • Set up product shots and selected props, styling, and lighting.
  • Handled lighting, composition and photo styling.
  • Enhanced product appeal by executing high-quality photography and editing techniques.
  • Improved online presence for clients by providing high-resolution images suitable for various digital platforms, including e-commerce websites and social media channels.
  • Increased client satisfaction with professional-grade photographs tailored to their brand identity and target audience.
  • Managed photography equipment inventory efficiently, maintaining proper care and storage practices to extend the longevity of valuable assets.
  • Conducted extensive research on each product to capture its unique features, resulting in more engaging visual content.
  • Digitally edited photos to enhance appearance.
  • Took photos from different angles and perspectives to capture perfect images.
  • Planned and prepared for on-location and studio shoots.
  • Utilized natural and artificial lighting to capture desired images and maintain quality.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Photographed high-quality images for various print and digital projects.
  • Selected and set up appropriate props, backdrops, and lighting.

Shipping Manager

Gressa INC
02.2018 - 04.2022
  • Manage shipping inventory and order all shipping supplies.
  • Manage Shopify and Shipstation order systems.
  • Develop and maintain SOPs for Shipping Department.
  • Pulled, verified, and packaged items for shipment.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
  • Reduced order errors with thorough quality control checks before dispatching shipments.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Coordinated international shipments by researching customs regulations and preparing necessary documentation.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Set up local, domestic and international shipments according to postal, shipper and foreign regulations.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Conducted research to address shipping errors and packaging mistakes.
  • Manage Order Circle wholesale system, Input wholesale orders from retail partners, Set up new retail partners.

Customer Care Manager

Gressa INC
01.2018 - 04.2022
  • Develop and maintain SOPs for Customer Care Department.
  • Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
  • Implemented effective quality control measures to minimize errors and ensure high standards of service.
  • Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Established positive relationships with clients, leading to increased customer loyalty and retention.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and orders.
  • Maintained a high level of product knowledge to provide accurate information and support to customers.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Investigated and resolved customer inquiries and complaints quickly.

Senior Photographer

Walgreens/drugstore.com/Beauty.com
01.2004 - 11.2016
  • Primary photographer for drugstore.com, Beauty.com, VisionDirect.com and Walgreens.com.
  • Collaborated with designers and stylists to achieve desired visual outcomes for editorial shoots.
  • Mentored junior photographers, providing guidance on lighting, framing, and composition to improve overall quality of work.
  • Assisted clients in conceptualizing their vision for photo sessions, resulting in images that exceeded expectations.
  • Reduced project turnaround time by optimizing post-processing workflows using Adobe Lightroom and Photoshop.
  • Captured memorable moments at corporate events, providing clients with lasting visual documentation of their milestones.
  • Adapted shooting style to suit diverse subjects, ranging from portraiture to product photography.
  • Managed photography equipment inventory, ensuring proper maintenance and timely upgrades when needed.
  • Balanced multiple projects simultaneously while adhering to strict deadlines without compromising on quality or creativity.
  • Digitally edited photos to enhance appearance.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Planned and prepared for on-location and studio shoots.
  • Took photos from different angles and perspectives to capture perfect images.
  • Photographed high-quality images for various print and digital projects.
  • Utilized natural and artificial lighting to capture desired images and maintain quality.
  • Managed and organized photo database using consistent naming conventions and key-wording for search optimization.
  • Selected and set up appropriate props, backdrops, and lighting.
  • Customized photography strategies based on intended use and client preferences.
  • Researched new camera equipment and accessories.

Creative Assistant/Photographer

Drugstore.com
01.2002 - 01.2004
  • Assist photographer with set up of lighting and studio.
  • Streamlined project workflows, effectively prioritizing tasks to meet tight deadlines.
  • Facilitated effective communication between creative department personnel by organizing regular meetings and status updates.
  • Collaborated with cross-functional teams to ensure cohesive branding across all communication platforms.
  • Managed digital asset libraries, providing easy access and organization for the entire team.
  • Set up product shots and selected props, styling, and lighting.
  • Created visually dynamic images using advanced composition techniques that effectively showcased products in their best light, generating increased customer interest.
  • Handled lighting, composition and photo styling.
  • Enhanced product appeal by executing high-quality photography and editing techniques.
  • Improved online presence for clients by providing high-resolution images suitable for various digital platforms, including e-commerce websites and social media channels.
  • Contributed to a collaborative team environment by offering creative input during brainstorming sessions, helping to develop innovative concepts for product shoots.
  • Managed photography equipment inventory efficiently, maintaining proper care and storage practices to extend the longevity of valuable assets.
  • Digitally edited photos to enhance appearance.
  • Planned and prepared for on-location and studio shoots.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Selected and set up appropriate props, backdrops, and lighting.

Education

Associate of Applied Arts Degree - Commercial Photography

Art Institute of Seattle
Seattle, WA
09.1999

Associate of Arts Degree - General Studies

Green River Community College
Auburn, WA
06.1997

Skills

  • Time management mastery
  • Detail-oriented approach
  • Data entry proficiency
  • File Management
  • Attention to Detail
  • Multitasking
  • Organizational Skills
  • Photo editing
  • Adobe Photoshop
  • Digital Photography
  • Customer Service
  • Commercial Photography

Languages

Spanish
Limited Working

Timeline

E-Commerce Product Listing Specialist

Little Knits
09.2023 - Current

Photographer

Little Knits
09.2023 - Current

Shipping Manager

Dark Matter Factory
05.2022 - 08.2023

Photographer

Dark Matter Factory
05.2022 - 08.2023

Production Assistant

Gressa INC
01.2021 - 04.2022

Photographer

Gressa INC
08.2018 - 04.2022

Shipping Manager

Gressa INC
02.2018 - 04.2022

Customer Care Manager

Gressa INC
01.2018 - 04.2022

Photographer

Heather Barradas Photography
01.2014 - Current

Senior Photographer

Walgreens/drugstore.com/Beauty.com
01.2004 - 11.2016

Creative Assistant/Photographer

Drugstore.com
01.2002 - 01.2004

Associate of Applied Arts Degree - Commercial Photography

Art Institute of Seattle

Associate of Arts Degree - General Studies

Green River Community College

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