Heather Barrett
Stratford,WI
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Construction Coordinator
S.C. Swiderski, LLC.
12.2020 - 06.2021
- Enhanced project efficiency by streamlining communication between construction teams and stakeholders.
- Improved safety records by conducting regular site inspections and enforcing strict adherence to safety guidelines.
- Ensured quality control through meticulous inspection of materials, workmanship, and adherence to building codes.
- Coordinated training programs for construction personnel, enhancing their knowledge base as well as improving overall productivity levels onsite.
Account Coordinator
Security Health Plan
08.2015 - 08.2020
- Enhanced client satisfaction by effectively managing multiple projects and ensuring timely delivery.
- Streamlined communication between clients and internal teams for seamless project execution.
- Assisted in developing and implementing successful marketing strategies to increase client revenue.
- Conducted thorough market research to identify new opportunities for account growth.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
Nekoosa High School
Nekoosa, WI01.2005
Skills
- Product Knowledge
- Account Updating
- Data Entry
- Paperwork Processing
- Call Management
- Prioritization
- Medical Terminology Knowledge
- Problem-Solving Abilities
- Administrative Support
- Active Listening
- Microsoft Office Suite
Timeline
Construction Coordinator
S.C. Swiderski, LLC.
12.2020 - 06.2021
Account Coordinator
Security Health Plan
08.2015 - 08.2020
High School Diploma -
Nekoosa High School
Similar Profiles
Garrett BurkleGarrett Burkle
Carpenter at S.C. Swiderski LLCCarpenter at S.C. Swiderski LLC
Sheila KoldenSheila Kolden
Procurement Manager at SC Swiderski LLCProcurement Manager at SC Swiderski LLC
CATHY NewellCATHY Newell
Co- Owner , Coordinator at J.B. & S.C Trueblue Trucking LLC.Co- Owner , Coordinator at J.B. & S.C Trueblue Trucking LLC.