Heather Barrett
Memphis,TN
Summary
Dynamic and resourceful professional with a strong background as a Personal Assistant at Patti Smith, excelling in time management and client relations. Proven ability to enhance workflow efficiency and deliver exceptional customer service, while maintaining meticulous attention to detail and fostering positive team collaboration. Committed to achieving high standards in all tasks.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Personal Assistant
Patti Smith
11.2025 - Current
- Managed scheduling and calendar coordination for efficient time management.
- Assisted in communication with clients, ensuring timely responses and follow-ups.
- Organized travel arrangements, including bookings and itineraries for engagements.
- Prepared meeting materials and documentation to support effective discussions.
- Maintained filing systems, ensuring easy access to important documents and information.
- Implemented office organization strategies to enhance workflow efficiency.
Cashier
Haire Drug Center
05.2025 - 11.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers in locating pharmacy products and services.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash, credit, and debit transactions with accuracy and attention to detail.
- Collaborated with team members to ensure prompt service during peak hours.
- Resolved customer inquiries and concerns professionally to maintain satisfaction levels.
- Monitored inventory levels at the register and communicated restock needs to management.
- Adapted quickly to new procedures and technology updates in daily operations.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Lab Assistant
Bolivar Medical Center
09.2023 - 03.2025
- Conducted routine laboratory tests to support patient diagnosis and treatment.
- Maintained accurate records of test results and laboratory procedures.
- Prepared specimens for analysis, ensuring compliance with safety protocols.
- Assisted in inventory management, tracking supplies and equipment usage.
- Collaborated with healthcare professionals to streamline lab processes.
- Trained new staff on laboratory protocols and best practices.
- Managed specimen sample handling, receiving, storage and inventory.
- Logged samples correctly into computerized tracking system.
- Demonstrated competence in collecting lab samples for testing.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Provided assistance in training new lab personnel on proper techniques, safety guidelines, and protocol adherence for smooth integration into the team environment.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
Lab Assistant/Assistant Front Office Manager
Family Medical Clinic
01.2019 - 08.2023
- Conducted routine laboratory tests ensuring adherence to safety protocols and quality standards.
- Assisted in the preparation of chemical solutions and reagents for experiments and analyses.
- Maintained laboratory equipment, performing regular calibrations and troubleshooting technical issues.
- Collaborated with team members to streamline sample processing procedures, enhancing workflow efficiency.
- Trained new staff on proper laboratory techniques, safety measures, and equipment operation procedures.
- Contacted physicians, nursing stations, or reference laboratories for resolution assistance with unusual test orders.
- Oversaw items in inventory and reordered before supplies diminished.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
Restaurant Waiter
Bellazar's
05.2014 - 10.2016
- Provided exceptional customer service, ensuring guest satisfaction and prompt attention to requests.
- Managed multiple tables efficiently, maintaining a high level of organization during peak hours.
- Assisted in training new staff on menu items and service protocols to enhance team performance.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery to guests.
- Implemented suggestions for improving workflow, resulting in reduced wait times and increased efficiency.
- Maintained knowledge of daily specials and menu changes to effectively communicate with guests.
- Oversaw dining area cleanliness and compliance with health and safety standards for optimal guest experience.
- Resolved customer complaints promptly, demonstrating strong problem-solving skills and commitment to service excellence.
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Education
Associate of Science - Health Sciences
Mississippi Delta Community College
Moorhead, MS06-2023
No Degree - Completed Vascular And Cardiac Ultrasound Programs
Cardiac And Vascular Institute of Ultrasound
Mobile, AL03-2017
High School Diploma -
Bayou Academy
Cleveland, MS05-2013
No Degree - Health Sciences
University of Mississippi
Oxford, MSSkills
- Time management
- Multitasking and organization
- Customer service
- Strong work ethic
- Strong communication skills
- Creative thinking capacity
- Strong problem solver
- Attention to detail
- Time management expertise
- Detail-oriented mindset
- Dedicated team player
- Appointment scheduling
- Exceptional organization
- Commitment to quality and service
- Valid Driver's license
- Errands
- Administrative support
- Professional and mature
- Advanced interpersonal skills
- Schedule management
- Resourceful
- Flexible schedule
- Client satisfaction
- Organizing and preparing meetings
- Client relations
- Food service background
- Office supply management
- Training staff
- Mail sorting
Certification
Gradauted Cardiac and vascular ultrasound school.
Timeline
Personal Assistant
Patti Smith
11.2025 - Current
Cashier
Haire Drug Center
05.2025 - 11.2025
Lab Assistant
Bolivar Medical Center
09.2023 - 03.2025
Lab Assistant/Assistant Front Office Manager
Family Medical Clinic
01.2019 - 08.2023
Restaurant Waiter
Bellazar's
05.2014 - 10.2016
Associate of Science - Health Sciences
Mississippi Delta Community College
No Degree - Completed Vascular And Cardiac Ultrasound Programs
Cardiac And Vascular Institute of Ultrasound
High School Diploma -
Bayou Academy
No Degree - Health Sciences
University of Mississippi