Heather Bartlett
Augusta,GA
Summary
Dynamic Assistant Store Manager at The Cellar with a proven track record in inventory control and customer service. Enhanced cash flow and customer satisfaction through effective stock management and proactive issue resolution. Skilled in transaction processing and vendor management, consistently improving operational efficiency and driving profitability. Always willing to take on added responsibilities to meet team goals. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Nate Riley
07.2025 - Current
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Provided weekly work schedules
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Ensures products are available to fill customer orders.
- Tracking goods from acquisition to sale, involving cycles of receiving, storing, selling, and reordering.
- Balancing holding costs (storage, capital tied up) with stockout risks.
- Improves cash flow, reduces spending, boosts customer satisfaction, and increases profitability through higher inventory turns (selling and replenishing stock).
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Housekeeper/House Cleaner
Clean Freaks of the CSRA
02.2024 - 06.2026
- Adhered to professional house cleaning checklist.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Sorted, laundered and put away various laundry items.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Assistant Caregiver
Erin Kelly Caregivers
01.2019 - 01.2024
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Education
High School Diploma -
Greenbrier Highschool
Evans, GA05-2006
Skills
- Attention to detail
- Transaction processing
- Vendor management
- Customer service and engagement
- Records maintenance
- Customer service
- Inventory control
- Store organization
- Incident reports
- Records management
- Store operations
- Process improvements
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Increased parents' happiness by taking on additional chores and relieving burdens.
Certification
- Principles of House Painting
- Basics of House Cleaning
- Fundamentals of Cosmetology
Languages
Spanish
Limited Working
Timeline
Assistant Store Manager
Nate Riley
07.2025 - Current
Housekeeper/House Cleaner
Clean Freaks of the CSRA
02.2024 - 06.2026
Assistant Caregiver
Erin Kelly Caregivers
01.2019 - 01.2024
High School Diploma -
Greenbrier Highschool