Heather Battavio, ASN RN
Hatfield,PA
Summary
Organized professional and knowledgeable Registered Nurse with superior work ethic and team player attitude. Ability to adapt to a fast paced environment with exceptional quality control, assessment, and inspection abilities. Commended for honesty, hard work and a positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads. Strides to deliver ethical care and safe medication administration for all patients.
Responsible Backroom Associate proficient in pick-up and return policies, item processing procedures, and shipping guidelines. Detail-oriented and hardworking professional with a superior work ethic and commitment to team success. Ready to offer many years of experience and well-developed skills to a challenging long-term position.
Overview
23
23
years of professional experience
Work History
Storeroom Clerk
Merck & Co., Inc
West Point, PA
03.2016 - Current
- Maintained accurate records of storeroom inventory and supplies while following established policy and procedures.
- Worked closely with vendors to ensure timely delivery and accuracy of product requested to mitigate downtime.
- Monitored stock levels of all products in the storeroom inventory system and performs yearly audit on all inventory.
- Created purchase orders through SAP and Ariba.
- Managed inventory by receiving and processing shipments efficiently.
- Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
Sterile Processing Technician
Merck & Co., Inc
West Point, PA
03.2009 - 07.2016
- Validated the sterility of processed instruments by performing biological and chemical testing.
- Reported any malfunctions or discrepancies in equipment to management immediately.
- Participated in quality assurance programs designed to identify areas needing improvement.
- Verified that all documents were completed accurately before releasing items from the sterile processing area and maintains accurate documentation.
- Ensured compliance with safety guidelines in accordance with FDA and OSHA.
- Examined sterile supplies to detect outdated equipment.
Lyophilization Coordinator, Sterile Process
Merck & Co., Inc.
West Point, PA
02.2003 - 02.2009
- Ensured compliance with safety regulations while handling live virus to ensure all safety protocols were adhered to at all times.
- Ensured compliance with government regulations regarding filling of live virus.
- Coordinated with other supervisors, combining group efforts while recommending improvements.
- Maintained sterility and cGMP.
- Assisted with troubleshooting
- Ensured that sterile areas were maintained according to standard operating procedures.
- Worked closely with Quality Assurance personnel to review test results from environmental monitoring samples.
- Assisted with media fills for validation purposes.
- Collaborated with healthcare teams to determine needs and support daily objectives.
Customer Service Representative
Merck Sharp & Dohme
Lansdale, Pennsylvania
03.2001 - 01.2002
- Provided accurate information and counseled clients about products and services.
- Reviewed credit histories, income statements, and other financial information of loan applicants.
- Explained various types of loans available to customers and their associated terms and conditions while identifying cross-selling.
- Verified accuracy of loan documents prior to approval.
- Provided customer service support throughout the entire process from application through closing.
- Adhered to federal and state compliance guidelines relative to retail mortgage lending.
- Reviewed loan agreements to confirm completeness and accuracy.
- Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
Education
Associate of Science - Nursing
Montgomery County Community College
Blue Bell, PA05-2024
Skills
- Analytical and Critical Thinking
- BLS Certification
- Flexible and Adaptable
- Decision-Making
- Direct Patient Care
- Excellent Communication and Teamwork
- Suicide Prevention Certified
Timeline
Storeroom Clerk
Merck & Co., Inc
03.2016 - Current
Sterile Processing Technician
Merck & Co., Inc
03.2009 - 07.2016
Lyophilization Coordinator, Sterile Process
Merck & Co., Inc.
02.2003 - 02.2009
Customer Service Representative
Merck Sharp & Dohme
03.2001 - 01.2002
Associate of Science - Nursing
Montgomery County Community College
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