Heather Bauer
Bluffton,IN
Summary
Dedicated DSP with proven expertise at Bi-county Services, excelling in medication administration and fostering strong client relationships. Recognized for adaptability and problem-solving skills, I enhanced client well-being through personalized care and engaging activities, ensuring a supportive environment that promoted independence and satisfaction. Committed to delivering exceptional service and maintaining high standards of care. Compassionate Personal Care Aide with experience in providing support to elderly and disabled clients in home settings. Skilled in assisting with daily living activities, medication management, and mobility support. Demonstrated ability to build trust and rapport with clients, enhancing their comfort and quality of life. Contributed to positive changes in clients' health and well-being through attentive care and emotional support.
Overview
1
1
year of professional experience
Work History
DSP
Bi-county Services
Bluffton, IN
06.2024 - 03.2025
- Built strong and trusting rapport with clients and loved ones.
- Helped clients get in and out of beds and wheelchairs.
- Organized oral medications for clients following dosage and schedule requirements.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Maintained detailed records of services performed on clients.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Drove clients to doctors' appointments and social outings.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Assisted clients with maintaining good personal hygiene.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed inventory and supplies to ensure materials were available when needed.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Completed day-to-day duties accurately and efficiently.
Education
GED -
Huntington North High School
Huntington, Indiana04-2001
Skills
- Fast learner
- Grooming assistance
- Medication administration
- Personal oxygen delivery
- Social Interaction Skills
- Problem identification
- Active listening
- Alzheimer's care
- Reliability
- Feeding assistance
- Adaptability and flexibility
- Multitasking Abilities
- Excellent communication
- Disability care
- First aid training
- Self motivation
- Cooking meals
- Cooking and meal preparation
- Toileting assistance
References
References available upon request.
Timeline
DSP
Bi-county Services
06.2024 - 03.2025
GED -
Huntington North High School
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