Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heather Beall

Thomasville,PA

Summary

Dynamic Registered Behavior Technician at Pyramid Healthcare, experienced with implementing behavior intervention plans to support client development. Utilizes data collection and analysis to inform strategies and improve outcomes. Track record of effective communication with clients and team members to achieve therapeutic goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician

Pyramid Healthcare
03.2022 - Current
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
  • Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
  • Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.

Therapeutic Support Staff Member

Pyramid Healthcare
03.2022 - 08.2023
  • Supported clients'' emotional well-being through empathetic listening and tailored coping strategies.
  • Created a safe, non-judgmental environment for clients to openly discuss their emotions, challenges, and goals during therapy sessions.
  • Improved clients'' daily living skills by providing guidance in areas such as personal hygiene, communication, and social interactions.
  • Conducted crisis intervention as needed to ensure the safety and stability of clients in high-risk situations.
  • Assisted school staff with implementing targeted interventions within classroom settings for improved academic performance among students receiving therapeutic support.
  • Delivered brief interventions to help clients develop healthy coping skills.
  • Developed strategies to help patients cope with stress and anxiety and build resilience.
  • Tracked progress according to goals for interventions.

School Van Driver

Lincoln Bus Lines
09.2019 - 08.2022
  • Educated passengers about emergency evacuation procedures in case of accidents or other unexpected situations.
  • Responded calmly under pressure during unforeseen events such as road closures or inclement weather conditions, taking appropriate detours when necessary.
  • Enforced disciplinary policies as outlined by the school administration while maintaining a respectful environment in the van.
  • Adhered to traffic regulations while exhibiting defensive driving skills, ensuring students'' safety during commutes.
  • Developed strong rapport with students to create a positive atmosphere within the school van setting.
  • Demonstrated punctuality consistently in arriving at designated stops according to schedule requirements.
  • Communicated effectively with parents, teachers, and administrators regarding student behavior or concerns during transit.
  • Completed accurate records of daily mileage logs, maintenance checks, and incident reports as required by school policy.
  • Conducted regular inspections of the school van before starting daily routes to ensure proper functioning and compliance with safety standards.
  • Assisted children with special needs in boarding and exiting the van, ensuring their safety at all times.



Paraprofessional

South Western School District
10.2016 - 02.2017
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.

Customer Service Representative

Runkles Notary
02.2015 - 09.2016
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Educated clients on the purpose of various documents they were signing or having notarized, promoting transparency in transactions.
  • Exercised excellent attention to detail when reviewing documents for correct signatures, dates, and notarial wording.
  • Conducted thorough identity verification procedures for each client, guaranteeing the integrity of each notarial act.
  • Used Xerox machines and reader and printer machines to make, file, and distribute copies of recorded documents.
  • Verified and analyzed free-and-clear title issues, odometer readings, and VIN numbers to finalize sales deals.
  • Calculated and remitted state sales tax, service, and other charges.
  • Organized and prepared tax and title documents to transfer ownership of property.

Education

High School Diploma -

Franklin High School
Reisterstown, MD
06-2004

Skills

  • Applied behavior analysis
  • Social skills development
  • Discrete trial training
  • Token economy systems
  • Reinforcement procedures
  • Natural environment training
  • Collaboration with professionals
  • Prompting strategies
  • Behavior intervention plans
  • Verbal behavior training
  • Treatment implementation
  • Client engagement
  • Relationship building

Certification

  • Registered Behavior Technician (RBT) - Behavior Analyst Certification Board.
  • CPR/AED Certification

Timeline

Registered Behavior Technician

Pyramid Healthcare
03.2022 - Current

Therapeutic Support Staff Member

Pyramid Healthcare
03.2022 - 08.2023

School Van Driver

Lincoln Bus Lines
09.2019 - 08.2022

Paraprofessional

South Western School District
10.2016 - 02.2017

Customer Service Representative

Runkles Notary
02.2015 - 09.2016

High School Diploma -

Franklin High School

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Heather Beall