Heather Becht
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate with strong organizational skills eager to secure entry-level teaching position. Ready to help team achieve all district goals.
Florida Atlantic University College of Psychology BA with a focus in Developmental Psychology
Temporary Teaching Certification 6-12 Social Sciences, FLDOE - Current
Substitute Teacher in Palm Beach County
Certified in Hospitality and Tourism Management
Overview
17
17
years of professional experience
1
1
Certification
Work History
TEACHER
CILO Coalition Independent Living Options
05.2024 - Current
- Career training services for students aged 14-21 with IEP's and disabilities to guide them to be able to thrive independently
- Develop strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Work cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Assist in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Complete daily reports, meal count sheets, and attendance logs.
- Keep students on-task with proactive behavior modification and positive reinforcement strategies..
SUBSTITUTE TEACHER
Palm Beach County
01.2024 - Current
- Proficient in Psychology, English, Social Science, Science, Health Science, and Reading
- Develop creative and engaging activities for students to increase their understanding of the material
- Monitor student behavior, provide support to students, and manage class disruptions.
- Assist teacher by following classroom plans left by class teacher to continue student education and reinforce core concepts.
- Uphold classroom routines to support student environments and maintain consistent schedules.
BARTENDER/BAR MANAGER
Beacon
01.2021 - 03.2024
- Bar chef responsible for all recipes and batching
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Developed strong relationships with vendors, negotiating favorable pricing terms for liquor purchases.
SERVER/BARTENDER/MOD
The Seagrille Nantucket
05.2017 - 12.2020
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Maximized upselling opportunities by promoting daily specials or premium menu items without being overtly sales driven.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Worked closely with the sommelier to provide personalized wine selections based on guests'' tastes and meal choices.
SERVER/BARTENDER
Duffy's Sports Grill
05.2015 - 05.2017
- BOH and FOH experience: expo, bartending, server, to-go, key
- Thorough knowledge of food, wine, and spirits and successful in suggestive selling to guests
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on company expectations, steps of services, and best practices.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
SERVER
Double Roads Tavern
07.2014 - 05.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
RECEPTION
Paradise Palm's Massage
04.2013 - 07.2014
- Assisted office manager in creating a welcoming environment, ensuring cleanliness and organization of the reception area.
- Handled general office work such as typing, record and file maintenance, document creation, mail distribution and reception.
- Provided excellent customer service when interacting with clients both over the phone and in-person during daily operations at reception desk area or front-office setting.
FOOD SERVICE
CR Chicks
08.2007 - 05.2014
- Greeted guests and offered stellar food service.
- Streamlined food service processes, resulting in increased efficiency and improved guest experience.
- Cleaned counters, shelves, walls, furniture and equipment in food service areas.
- Improved customer satisfaction by providing efficient and friendly food service in a high-volume setting.
BARISTA
Starbucks
11.2009 - 08.2010
- Maintained regular and consistent attendance and punctuality.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Education
Bachelor of Arts in Psychology -
Florida Atlantic University
Jupiter, FL05.2016
Skills
- Communication & Leadership skills
- Classroom Management
- Motivating Students
- Child Development
- Critical Thinking
- Time Management
- Organization
- Conflict Resolution
- Assessment and Evaluation
- Adaptability
- Microsoft Word / PowerPoint / Word Processing / Excel / Outlook / Google
- Online Research / Website Design
References
REFERENCES AVAILABLE UPON REQUEST
Certification
- Temporary Teaching Certification 6-12 Social Sciences, FLDOE - Current
Timeline
TEACHER
CILO Coalition Independent Living Options
05.2024 - Current
SUBSTITUTE TEACHER
Palm Beach County
01.2024 - Current
BARTENDER/BAR MANAGER
Beacon
01.2021 - 03.2024
SERVER/BARTENDER/MOD
The Seagrille Nantucket
05.2017 - 12.2020
SERVER/BARTENDER
Duffy's Sports Grill
05.2015 - 05.2017
SERVER
Double Roads Tavern
07.2014 - 05.2015
RECEPTION
Paradise Palm's Massage
04.2013 - 07.2014
BARISTA
Starbucks
11.2009 - 08.2010
FOOD SERVICE
CR Chicks
08.2007 - 05.2014
Bachelor of Arts in Psychology -
Florida Atlantic University
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