Heather Bell
DHL Express
Erlanger,KY
9
years of professional experience
Professional in aviation ground services, bringing valuable hands-on experience in aircraft handling and turnaround processes. Proven track record of supporting team efforts and ensuring timely and safe operations. Reliable and adaptable, known for effectively managing dynamic operational needs and collaborating with team members.
Work History
Ramp Agent
5 Years 7 Months- Conducted pre-flight inspections on equipment for safety compliance and operational readiness.
- Mentored junior staff, fostering a culture of teamwork and accountability among ramp agents.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
- Collaborated with flight crew to ensure accurate communication of cargo details and timelines.
Nanny
3 Years- Organized children's daily activities to include rest, play, and academic time. with regular rest, play, and academic hours.
- Supervised children's daily activities, ensuring safety and engagement.
- Developed age-appropriate educational activities to promote cognitive growth.
Server
1 Year 1 Month- Ensured compliance with safety, sanitization, and food handling guidelines to maintain a safe dining environment.
- Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Managed multiple tables efficiently, prioritizing tasks to enhance dining experience.
Education
- Phlebotomy
Skills
Safety training
Ramp service
Effective communication
Pushback and towing
Cargo handling
Problem-solving
Dependable and responsible
Schedule coordination
Effective communication
Team collaboration
Accomplishments
- Willingly took on new duties and responsibilities when asked by supervisor and finished tasks on time
- Backup for 4 years
- Pushback certified for 3 years
Timeline
Ramp Agent
DHL Express
02.2021 - CurrentRead More
Nanny
Jeff carlson
02.2018 - 02.2021Read More
Server
Olive Garden
09.2017 - 10.2018Read More
Campbell county high school
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Northern Kentucky university
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Gateway community and technical college
from Phlebotomy
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