Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heather Bellardine

Richmond,KY

Summary

Dynamic Executive Assistant with a proven track record at Carpet One Floor & Home®, excelling in negotiation and organizational skills. Adept at managing complex schedules and budgets, I foster collaboration across departments while ensuring exceptional customer service. My attention to detail and adaptability drive successful project outcomes and enhance operational efficiency.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Executive Assistant

Carpet One Floor & Home®
Lexington, KY
10.2024 - Current
  • Maintained confidential records and files related to executive operations.
  • Performed data entry tasks into various software programs including MS Excel spreadsheets.
  • Greeted visitors warmly upon arrival at the office premises.
  • Ensured that all relevant paperwork was completed accurately prior to submission for approval.
  • Facilitated communication between different departments within organization.
  • Responded promptly to inquiries from customers or clients regarding products or services offered by the company.
  • Monitored incoming emails and responded accordingly in a timely manner.
  • Oversaw inventory control processes ensuring availability of supplies at all times.
  • Developed effective filing systems for easy retrieval of information when needed.
  • Answered telephone calls from customers or clients providing assistance where necessary.
  • Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
  • Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
  • Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
  • Created and maintained up-to-date records related to customer accounts or financial transactions.
  • Facilitated communication between senior management and staff.
  • Monitored inventory levels of office supplies and placed orders when necessary.
  • Managed all aspects of catering needs for special events hosted by the organization.
  • Conducted research on various topics as requested by executives or senior management personnel.
  • Assisted in organizing conferences, seminars and other events as directed by the executives.
  • Scheduled appointments for executives with external parties such as vendors or suppliers.
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
  • Managed and tracked expenses to meet company budget requirements.
  • Managed daily invoices, reports and proposals.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Conducted research and collected and analyzed data to prepare reports and documents.
  • Handled confidential information with discretion and integrity.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.

Owner

Bella Window Coverings,LLC
Richmond, KY
02.2020 - 04.2023
  • Collaborated with clients to identify and fulfill window treatment requirements for homes and businesses.
  • Managed daily operations encompassing customer service, inventory management, and marketing strategies.
  • Developed and implemented strategic plans, ensuring alignment with business objectives.
  • Negotiated contracts and agreements with vendors and clients to secure favorable terms.
  • Cultivated strong relationships across all organizational levels for enhanced collaboration.
  • Implemented quality assurance processes to ensure product excellence.
  • Organized events such as trade shows and conferences.
  • Created marketing campaigns to attract new customers.
  • Oversaw budgeting and financial management.
  • Identified new opportunities for growth, expansion, and diversification.

CEO of Household

Bellardine Family
Virginia Beach, VA
03.1997 - 08.2019
  • Managed household expenses through creation of detailed, effective budgets.
  • Coordinated schedules and priorities for multiple individuals to achieve optimal outcomes.
  • Developed and maintained a comprehensive calendar for activities, events, and deadlines.
  • Fostered relationships with healthcare professionals and academic administrators to align needs.
  • Navigated interpersonal challenges to enhance communication and resolve issues effectively.

Managing Assistant

Sam Owoh Soccer Association
Raleigh, NC
04.2009 - 06.2013
  • Provided prompt responses to address needs and resolve issues efficiently.
  • Coordinated travel and dining arrangements for team members.
  • Maintained communication by answering calls and emails, relaying messages for organization owner.
  • Prepared expense reports and monitored budget compliance.
  • Assisted managers by reminding them of important deadlines and engagements.
  • Acted as first point of contact for team leaders and members, ensuring clear communication.
  • Executed errands and procured goods to support staff requirements.

Education

Certificate - Medical Billing And Claims

US Career Institute
Colorado
11-2010

High School Diploma -

Floyd E. Kellam high school
Virginia Beach, VA
06-1995

Skills

  • Negotiation and persuasion
  • Attention to detail
  • Organizational skills
  • Multi-tasking abilities
  • Time management
  • Team collaboration
  • Pressure resilience
  • Adaptability
  • Data entry
  • Document preparation
  • Inventory management
  • Event coordination
  • Customer service
  • Office management
  • Budget administration
  • Communication facilitation
  • Research skills
  • Problem solving
  • Project management

Certification

Medical Billing and Claims

Timeline

Executive Assistant

Carpet One Floor & Home®
10.2024 - Current

Owner

Bella Window Coverings,LLC
02.2020 - 04.2023

Managing Assistant

Sam Owoh Soccer Association
04.2009 - 06.2013

CEO of Household

Bellardine Family
03.1997 - 08.2019

Certificate - Medical Billing And Claims

US Career Institute

High School Diploma -

Floyd E. Kellam high school

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Heather Bellardine