Summary
Overview
Work History
Education
Skills
Certification
Awards
Volunteer Experience
References
Timeline
BusinessAnalyst
Heather Bellefeuille

Heather Bellefeuille

Rochester,MA

Summary

Compassionate professional provides quality care to seniors in private home settings. Adept at developing trusting relationships with clients and their families while maintaining professionalism and delivering excellent care. Excellent communication, problem-solving, and organizational skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Animal Care Volunteer

lighthouse animal shelter
New Bedford, MA
07.2023 - Current
  • Educated volunteers on safety protocols while working with animals in the shelter environment.
  • Contributed to promoting responsible pet ownership through educational programs
  • Collaborated with staff to enhance facility services through new strategies developed together
  • Ensured animal welfare standards were compliant with all applicable laws
  • Developed connections with individuals in the community who were passionate about assisting animal rescue initiatives
  • Applied strong communication abilities to support clients in navigating the organization's services.
  • Acquired knowledge of animal behavior and proper feeding techniques.
  • Ensured the hygiene of animal enclosures by regularly sanitizing cages, litter boxes, feeders, and other equipment
  • They assisted with adoption events by providing information about available pets and their needs.
  • Attained proficiency in managing and controlling animals during grooming and medical procedures
  • I have demonstrated the ability to provide care and companionship for various animals, including dogs, cats, birds, reptiles, and small mammals.
  • Helped socialize animals by playing with them or taking them for walks.
  • Adhered to safety protocols while interacting with animals at all times.

Elderly Caregiver

government
Raynham, MA
06.2022 - Current
  • Assisted with everyday household tasks including house cleaning, meal prep, and laundry.
  • Transported client to doctor's office, grocery store, and other essential errands.
  • Responded to medical emergencies and provided initial medical assistance
  • Implemented individualized plans of care based on assessments
  • Administered prescribed medications on time and accurately, according to doctor's orders.
  • Resolved challenging behaviors of seniors using problem-solving techniques
  • Assessed the physical condition of elderly patients and reported any changes or concerns to healthcare staff.
  • Collaborated with colleagues to ensure the seamless delivery of top-notch healthcare services for senior citizens
  • Provided emotional support during end-of-life transitions.
  • Educated family members about proper caregiving techniques for elderly individuals.
  • Developed and implemented activities to stimulate physical and mental abilities.

Packaging Technician

Noreast Alterative Dispensary
Fall River, MA
04.2024 - 10.2024
  • Collaborated with team members to ensure efficient operation of the packaging department.
  • Participated in regular meetings with colleagues to discuss ideas for streamlining production processes.
  • Provided training to new staff on operating machinery used in the packaging process.
  • Followed safety regulations while handling hazardous materials associated with product packaging.
  • Verified accuracy of all labels on packages before shipment.
  • Ensured compliance with government regulations regarding shipping documents and labeling requirements.
  • Verified accuracy of all labels on packages before shipment.
  • Ensured accurate fulfillment of customer specifications when preparing and packaging products for shipment.
  • Repaired damaged containers or other packing material when necessary.
  • Organized warehouse storage areas to maximize efficiency and ensure safe storage of packaged goods.
  • Developed strategies for improving the overall speed and accuracy of the packing process.
  • Ensured optimal performance of all packaging equipment through routine maintenance tasks like lubricating, cleaning, and replacing belts.
  • Loaded raw materials into production equipment and monitored the process until completion.
  • Packaged items manually by placing them in boxes and surrounding them with protective materials.
  • Set up jobs for lines and assisted with printing labels and packaging.
  • Processed finished product by moving through packaging machines.
  • Labeled packages and recorded items packed in preparation for shipping.
  • Inspected products for quality and compliance before packaging.
  • Ensured a safe and productive work environment through constant upkeep of a clean and organized workspace.
  • Labeled packaged products accurately according to specifications.
  • Assisted in the development of new packaging designs and prototypes for testing.
  • Adhered to environmental policies by properly disposing of packaging waste.
  • Operated packaging machinery efficiently, adhering to safety protocols.
  • Measured and weighed products accurately for packaging.
  • Conducted final checks for defective items, removing any that failed quality standards.
  • Assembled boxes and other packaging materials for product shipment.
  • Conducted troubleshooting to identify and fix packaging problems.

Education

High School Diploma -

Bristol County Agricultural High School
Dighton, MA
06.2021

Some College (No Degree) - Dog Grooming

Animal Behavior College
New York, NY

Skills

  • Compassionate Client Care
  • Social Support
  • Behavior Redirection
  • Progress Documentation
  • Patient Care
  • Oral Hygiene
  • Medication Assistance
  • Client Documentation
  • Activity Documentation
  • Status Updates
  • Behavioral Management
  • Household Tasks
  • Dietary Needs
  • Mobility Support
  • Personal Hygiene Management
  • Sanitizing Surfaces
  • Daily Logs
  • Medication Administration
  • Meal Planning and Preparation
  • Personal Companionship
  • Monthly Inventory
  • Animal Care
  • Compassionate communication
  • Adoption procedures
  • Treatment Administration
  • Customer Service
  • Disease Prevention
  • Equipment Disinfection
  • Decision-Making
  • Information Collection and Recording
  • Dependable and Responsible
  • Teamwork and Collaboration
  • Active Listening
  • Self Motivation
  • Problem-solving abilities
  • Animal Behavior Education
  • Customer Communication
  • Professionalism

Certification

OSHA

Awards

  • Public speaking from toast masters international
  • Learn 2 Serve

Volunteer Experience

07/2023, Present, Animal Care Volunteer, lighthouse animal shelter, New Bedford, MA

References

  • Christine Galhardo, Government Boss/ Used To Be Long Term Neighbor, (508) 479-6212, rxgal@comcast.net
  • John Warren, Manager's Assistant Manager, (508) 728-1838, warrenjl0285@gmail.com

Timeline

Packaging Technician

Noreast Alterative Dispensary
04.2024 - 10.2024

Animal Care Volunteer

lighthouse animal shelter
07.2023 - Current

Elderly Caregiver

government
06.2022 - Current

High School Diploma -

Bristol County Agricultural High School

Some College (No Degree) - Dog Grooming

Animal Behavior College
Heather Bellefeuille