Summary
Overview
Work History
Education
Skills
Timeline
TruckDriver

HEATHER BIRELEY

RICHEY,MT

Summary

Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

28
28
years of professional experience

Work History

Clerk

Nortana Grain
09.2016 - Current
  • Interacted with customers by phone, email, or in-person to provide information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Monitored office supplies and made arrangements for restocking of low-stock items.
  • Issued invoices and followed up on outstanding payments to remind clients to pay on time.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Processed incoming and outgoing mail and packages according to established procedures.

Payroll

Sidney Sugars
06.2014 - 09.2016
  • Resolved payroll discrepancies quickly and successfully.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Maintained strict confidentiality of all payroll information and records.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Collaborated with human resources, accounting and other departments to confirm payroll accuracy.
  • Reviewed time records for 300 employees to verify accuracy of information.
  • Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
  • Completed payroll accurately and timely to meet employee expectations.
  • Maintained confidentiality of employee records and payroll information.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Managed and updated employee benefits information.
  • Managed payroll data entry and processing for 300 employees to comply with predetermined company guidelines.

Payroll/Human Resources Assistant

P & P Industries
02.2013 - 03.2014
  • Organized new employee orientation schedules for new hires.
  • Administered compensation, benefits, and performance management systems at direction of supervisor.
  • Responded to employee inquiries regarding benefits and other HR topics.
  • Compiled employee records from individual departments to maintain central files.
  • Process bi-weekly payroll

Customer Service Representative

Alpine Access - Call Center
02.2011 - 02.2013
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.

Accountant Assistant

Anita Stephenson CPA
Four Oaks, North Carolina
2007.03 - 2011.02
  • Helped prepare month-end, quarterly and year-end closings.
  • Used accounting software to issue tax returns and prepare consolidated reports.
  • Maintained integrity of general ledger and chart of accounts.

Cable Installer

Prince Telecommunications
Raleigh, North Carolina
07.2001 - 03.2007

Automated Logistics Specialist

Lockheed Martin
Fayetteville, NC
03.2000 - 04.2001
  • Established and maintained stock records and other documents such as inventory, material control, accounting and supply reports.
  • Completed work orders and recorded supply readiness. Created and disbursed dispatch schedules to executive leaders and stakeholders.
  • Unloaded incoming supplies, equipment and materials and stored items proper areas of warehouse.

Quartermaster

United States Army
Ft. Liberty, North Carolina
03.1996 - 03.2000
  • Checked and replenished inventory to maintain optimal operations.
  • Analyzed inventory to determine serviceable, unserviceable and salvageable materials and compared items against back stock records to distribute to designated locations.
  • Purchased, organized and distributed supplies for maintenance activities and personnel use.

Education

Certificate - Human Resources

MSU Billings
Billings, MT
05.2014

Bachelor of Science - Business/Accounting

National College
Rapid City, SD
05.1993

Skills

  • Bookkeeping
  • Cash Management
  • Database Entry
  • Administrative Support
  • File Maintenance

Timeline

Clerk

Nortana Grain
09.2016 - Current

Payroll

Sidney Sugars
06.2014 - 09.2016

Payroll/Human Resources Assistant

P & P Industries
02.2013 - 03.2014

Customer Service Representative

Alpine Access - Call Center
02.2011 - 02.2013

Accountant Assistant

Anita Stephenson CPA
2007.03 - 2011.02

Cable Installer

Prince Telecommunications
07.2001 - 03.2007

Automated Logistics Specialist

Lockheed Martin
03.2000 - 04.2001

Quartermaster

United States Army
03.1996 - 03.2000

Certificate - Human Resources

MSU Billings

Bachelor of Science - Business/Accounting

National College

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HEATHER BIRELEY