Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Heather Bishop

Heather Bishop

Certified Pharmacy Technician II (CPHT)
Liberty,SC

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Dependable Pharmacy Tech effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Accomplished and certified Pharmacy Technician with over Number years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law. Driven Pharmacy Technician with Number years of experience and success in working within fast-paced Type pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy. Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to Company. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work History

Certified Pharmacy Technician

Walmart
Greenville, SC
08.2017 - Current
  • Organized daily work based on collection priority.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Reviewed patient records for accuracy and completeness.
  • Handled insurance verification tasks using Software and Software to validate patient insurance information.
  • Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Counted, measured and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries and records for controlled drugs.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Communicated directly with doctors offices via telephone, fax and email.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Supervised Number pharmacy technicians and coordinated day-to-day assignments.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
  • Restocked automated medication dispensing equipment.
  • Coordinated verification and filling of more than Number daily prescriptions in high-volume Type pharmacy environment.
  • Assisted in preparation, distribution and storage of pharmaceuticals.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Collected co-payments or full payments from customers.
  • Reviewed and verified customer information and insurance provider information.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.

Cashier

Arbys Resturant
Greenville , SC
10.2015 - 02.2016
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked personal identifications during alcohol and tobacco sales.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Reviewed new promotions and monitored price changes.
  • Restocked and organized merchandise in front lanes.
  • Collected and authorized payments of guests.
  • Tallied cash drawer at beginning and end of each work shift.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Mentored new team members on sales software system operation.
  • Welcomed customers and helped determine their needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Addressed customer needs and made product recommendations to increase sales.
  • Processed customer refunds and exchanges according to established guidelines.

Education

GED - GED

Adult Learning Center, Easley, SC
06.2016 - 10.2016

CPHT - Pharmacy

Pharmacy Technician Academy , Easley, SC
10.2018 - 04.2019

Skills

Updating medication histories

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Certification

CPhT - Certified Pharmacy Technician

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

CPhT - Certified Pharmacy Technician

10-2019
Pharmacy Technician Academy - CPHT, Pharmacy
10.2018 - 04.2019
Certified Pharmacy Technician - Walmart
08.2017 - Current
Adult Learning Center - GED, GED
06.2016 - 10.2016
Cashier - Arbys Resturant
10.2015 - 02.2016
Heather BishopCertified Pharmacy Technician II (CPHT)