Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Blahy

Summary

Strategic and highly organized professional with over 10 years of management experience and executive-level administrative expertise. Skilled in confidential document handling, scheduling, communication, and operations oversight. Recognized for efficiency in fast-paced environments, strong stakeholder relationships, and the ability to anticipate leadership needs, to streamline workflows, and to support organizational goals.

Overview

10
10
years of professional experience

Work History

Secretary

CNUSD District Office
Norco, CA
05.2022 - Current
  • Processed and managed district-wide requests for students being recommended for expulsion, involuntary transfers, alternate placement contracts, and foreign exchange applications.
  • Managed documentation for expulsion packets, ensuring accuracy, proper formatting, adherence to California Education Code requirements, and timely submission.
  • Developed and managed the annual expulsion hearing calendar, ensuring alignment with Board of Education meetings, and coordinating administrative panel assignments; adjusted schedules as needed to ensure appropriate panel representation, and rescheduled when necessary.
  • Coordinated time-sensitive meetings and hearings with administrators, school sites, parents, interpreters, and legal representation, including pre-expulsion, expulsion, readmission, and grade challenges.
  • Oversaw the expulsion process following the hearings, preparing official documentation to parents, administrators, and legal representatives; maintained accurate records in Q, and submitted the Cabinet Summary and Board Order Letters to the Board of Education for approval.
  • Completed all requests for expulsion hearing transcriptions and/or expulsion documentation from attorneys, county schools, and outside school districts.
  • Facilitated effective communication with parents, administrators, and staff, demonstrating composure in challenging situations to support strong relationships and positive engagement.
  • Maintained secure filing systems for confidential documents, ensuring accurate organization and rapid retrieval of information in a high-volume, deadline-driven environment.
  • Organized files, developed spreadsheets, emailed reports, and scanned documents to improve organizational workflow.
  • Delivered high-level administrative support by assisting the office in answering calls, tracking documentation, and welcoming visitors with professionalism.

Assistant General Manager

Red Robin
08.2015 - 11.2023
  • Oversaw all aspects of daily restaurant operations, including staffing, scheduling, payroll, inventory management, and vendor relations.
  • Recruited, interviewed, hired, and onboarded employees; conducted training, coaching, and cross-training to strengthen team performance and retention.
  • Managed schedules for a team of 80 employees, ensuring proper staffing levels and efficient shift coverages.
  • Administered payroll, W-2 processing, and new hire documentation with confidentiality and accuracy.
  • Monitored budgets, managed cash flow, and maintained records of daily sales and expenditures.
  • In communication with vendors, I purchased inventory and tracked weekly supply usage to optimize costs and reduce waste.
  • Implemented and enforced safety, health, and sanitation procedures to ensure compliance and protect staff and customers.
  • Resolved customer concerns and operational issues quickly and effectively, maintaining satisfaction and loyalty.
  • Addressed and resolved employee relations issues with professionalism and discretion, fostering a supportive and productive work environment.
  • Fostered a positive team culture by promoting communication, professional development, and accountability.

Education

Bachelors Degree - Business Marketing

California State University Long Beach
Long Beach, CA

Certification in Aviation Technology -

Orange Coast College
Costa Mesa, CA

Skills

  • Leadership and Staff Development
  • Organization and Multitasking
  • Decision-Making and Troubleshooting
  • Service and Goal Oriented
  • Office Administration
  • Prioritization and Time Management
  • Confidentiality Information Handling
  • Verbal and Written Communication
  • Meeting and Scheduling Coordination
  • Document Preparation & Editing
  • Attention to Detail
  • Adaptability in Fast-Paced Environments

Timeline

Secretary

CNUSD District Office
05.2022 - Current

Assistant General Manager

Red Robin
08.2015 - 11.2023

Bachelors Degree - Business Marketing

California State University Long Beach

Certification in Aviation Technology -

Orange Coast College

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