Overview
Work History
Education
Skills
Timeline
Generic

Heather Blasingame

Zephyrhills ,FL

Overview

13
13
years of professional experience

Work History

EMS Dispatcher

AdventHealth
04.2022 - Current
  • Enhanced resource tracking by recording details of dispatched units.
  • Implemented thorough documentation process to reduce errors in incident reporting.
  • Collaborated closely with field units, ensuring clear communication channels for optimal operational efficiency.
  • Ensured smooth shift transitions by accurately communicating relevant information to incoming dispatchers.
  • Ensured timely and effective aid by collaborating with numerous organizations in emergency scenarios.
  • Participated in specialized training to continuously improve skills in emergency dispatching.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
  • Coordinated tasks and regulated staff workflows to meet organizational benchmarks.

Service Dispatcher

Ashely Furniture
06.2019 - 02.2021
  • Maximized resource utilization by skillfully assigning tasks based on technician capabilities and availability.
  • Supported inventory management initiatives by tracking equipment usage and coordinating maintenance schedules for company vehicles.
  • Enhanced customer satisfaction by efficiently managing and prioritizing service calls.
  • Developed strong relationships with key accounts, resulting in increased repeat business and referrals.
  • Order parts for technician and provided customer tracking information.
  • Reschedule appointments for service repairs.

Front Desk Staff

Tampa Bay Radiation Oncology
05.2017 - 05.2019
  • Ensured accurate and timely updates of patient information in the database.
  • Oversaw thorough patient registration processes.
  • Managed collection of co-pays.
  • Ensured accurate compilation of medical documents.
  • Organized detailed records for healthcare evaluations.
  • Greeting Patients in person and by phone

Receptionist

Victor's Drywall&Co
01.2012 - 03.2017
  • Scheduled client meetings with efficiency.
  • Managed tasks assigned to technicians.
  • Ensured accuracy in financial transactions
  • Managed cash and electronic payment methods promptly
  • Handled incoming and outgoing calls with customers.
  • Addressed and resolved critical incidents.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Education

GED - undefined

Leto Highschool
Tampa
06.2007

Skills

  • Proficient with Microsoft Office
  • Familiar with Sage and other medical programs
  • Experience fielding phone calls at higher volumes
  • Dispatch software
  • Call prioritization
  • Emergency protocols
  • Radio communication
  • Quick learner
  • Basic life support
  • Customer service
  • Data entry

Timeline

EMS Dispatcher

AdventHealth
04.2022 - Current

Service Dispatcher

Ashely Furniture
06.2019 - 02.2021

Front Desk Staff

Tampa Bay Radiation Oncology
05.2017 - 05.2019

Receptionist

Victor's Drywall&Co
01.2012 - 03.2017

GED - undefined

Leto Highschool

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Heather Blasingame