Summary
Overview
Work History
Education
Skills
Accomplished Training
Timeline
Volunteer

HEATHER BLAUER

Cedar Rapids,IA

Summary

Talented and forward-thinking professional with 5+ years extensive experience working in the human services field. Highly skilled in assisting with the basic services required to meet children's, individual's and families' developmental needs. Hands on experience in providing information to families pertinent to reintegration, foster care and adoption services. In depth knowledge of maintaining close relationships with all agencies necessary for carrying out said procedures. Bachelors degree received.

Overview

7
7
years of professional experience

Work History

Family Advocate

UPH - St. Lukes Child Protection Center
Hiawatha, IA
01.2020 - Current
  • Collaborated with families to assist in growth, development and education to increase potential.
  • Identified available community resources and programs for families of disabled children.
  • Assist law enforcement and DHS with active child abuse investigations by providing familly recommendations
  • Managed heavy caseload effectively through well-developed time management, organizational and task prioritization skills.
  • Observed security measures to maintain confidentiality and restrict access by unauthorized individuals.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Interviewed individuals and families to assess needs and provide informational resources.
  • Collaborated with community program leaders and advocates to make resources accessible to those in need.
  • Reported child abuse in accordance with legal standards of mandatory reporters.

Caseworker I

Tanager Place
Cedar Rapids, Iowa
02.2019 - 01.2020
  • Provide skill building services to assigned clients/consumers. This requires the ability to:
  • Ensure safe, legal transportation of self and others in the employee?s vehicle
  • Meet at times and places convenient and appropriate to client/consumer needs and be accessible by phone
  • Effectively assess client/consumer behavior and progress
  • Be willing to work with youth clients/consumers and their families in the client home, office, community and occasionally the school environment.
  • Work effectively with clients/consumers who are exhibiting symptoms of their behavioral health diagnosis which includes being willing to provide services in the moment during times of crisis and always utilizing trauma informed care approaches.
  • Utilize evidence-based practices and curriculums in your work.
  • Consult with client/consumer and family to devise and implement an effective treatment plan including goals, objectives and interventions.
  • Provide appropriate services to clients/consumers in accordance with their treatment plan.
  • Support the integration of client services by collaborating and working as a member of an interdisciplinary team with other service providers within and external to Tanager Place to ensure all behavioral and physical health needs of the client are being met.
  • Create and manage your own work schedule, within given parameters and based upon family availability, to ensure your monthly billing expectation is met.
  • Complete the intake process for new clients/consumers into the BHIS program.
  • When needed, collaborate with schools and families to contribute to a successful educational experience for clients/consumers.
  • Attend team meetings and other meetings as directed/needed.
  • Participate in the agency compliance review process which includes file reviews and accreditation reviews.

FSRP/Safety Provider

Four Oaks
Cedar Rapids, Iowa
05.2016 - 02.2019
  • Maintains regular contact with referring worker, family, and identified collateral's to achieve permanency goals.
  • Coordinates interdisciplinary treatment, maintaining weekly contact with the Therapist and Program Coordinator on all assigned cases.
  • Documents service delivery, including objectives of treatment and/or intervention strategies.
  • Facilitates community resource planning, case progress evaluation & permanency planning.
  • Coordinates interdisciplinary crisis planning.
  • Schedules and facilitates quarterly staffing on all assigned cases.
  • Assesses treatment needs.
  • Participates in the preparation and implementation of a service plan with input from client, family, therapist, program coordinator, and referral source.
  • Demonstrates proficiency in use of various counseling techniques
  • Calmly and effectively provides crisis intervention in emergency situations.
  • Maintains case load and consistently achieves quota

Education

Bachelor of Science - Criminal Justice/Psychology

Kaplan University
Cedar Rapids, IA
2016

University of Nebraska At Omaha
Omaha, NE

Skills

  • Family reunification specialist
  • Skilled community-based case manager
  • Calm under pressure
  • Compassionate
  • Reliable

Accomplished Training

  • Child Abuse for Mandatory Reporters
  • Dependant Adult Abuse for Mandatory Reporters
  • San Diego International Conference on Child and Family Maltreatment
  • International Symposium on Child Abuse
  • HIPPA
  • Cultural Diversity/LBGTQ+
  • Domestic and Intimate Partner Violence

Timeline

Family Advocate

UPH - St. Lukes Child Protection Center
01.2020 - Current

Caseworker I

Tanager Place
02.2019 - 01.2020

FSRP/Safety Provider

Four Oaks
05.2016 - 02.2019

Bachelor of Science - Criminal Justice/Psychology

Kaplan University

University of Nebraska At Omaha
HEATHER BLAUER