Heather Borough

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential accounts.
• Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Trained new and seasoned level 1 and 2 sales representatives, and Management on sales order entry program.

Called on and entered sales orders for accounts of vacationing sales representatives.

• Expanded customer base through cold calling, networking, and relationship building.
• Participated in trade shows and conferences to network and generate leads.
• Led training sessions for new sales representatives, enhancing team expertise and performance.

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential accounts.
• Increased repeat business by fostering trust-based relationships with key accounts through regular communication.

Obtained , precessed, and delivered orders for Specialty groceries.

• Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
• Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
• Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.