Heather Bosley
York,PA
Summary
Medical Assistant with 27 years of expertise in phlebotomy and patient care coordination. Skilled in enhancing patient comfort and safety through effective injection techniques and protocol adherence. Strong background in medical terminology and electronic health records, ensuring efficient documentation and scheduling. Proven ability to manage multiple tasks in fast-paced settings, streamline clinic workflows, and improve patient satisfaction through effective communication.
Overview
28
28
years of professional experience
Work History
Medical Assistant with Daniel Collector, MD
UMSJMG Family Medicine Associates
Towson, MD
08.2020 - Current
- Administered injections to patients, facilitating effective pain management and medication delivery.
- Performing Vitals
- Performing Ekg's
- Collecting specimens and performing various testing
- Patient Registration
- Patient Scheduling
- Processed patient referrals to specialists.
- Completing and submitting medical documentation in electronic medical record
- Obtained CPR certification to ensure readiness in emergency situations.
Medical Assistant with Daniel Collector, MD
Family Medicine Associates at Mercy Personal Physicians
Lutherville, MD
09.2010 - 08.2020
- Administered injections to patients, ensuring comfort and adherence to safety protocols.
- Performed phlebotomy to collect blood samples for diagnostic testing, contributing to accurate patient assessments.
- Performing Vitals
- Performing Ekg's
- Assisting in Medical Procedures
- Collected specimens and performed various tests.
- Patient Scheduling
- Completed and submitted medical documentation in electronic medical record, facilitating efficient patient care and record-keeping.
Medical Assistant with Daniel Collector, MD
Family Medicine Associates
Timonium, MD
09.2000 - 09.2010
- Administered injections to patients, adhering to medical protocols.
- Performed phlebotomy procedures for blood sample collection, contributing to accurate and timely diagnostics.
- Collected specimens and conducted various tests to support effective patient diagnosis and treatment.
- Assisting in Medical Procedures
- Performing Vitals
- Performing Ekg's
- Patient Scheduling
- Completing and submitting medical documentation in charts
- Ordering and maintaining supplies
Medical Assistant
Dr Serena Nolan
Parkville, MD
09.2000 - 05.1998
- Performing Vitals
- Performing Ekg's
- Administered injections to enhance patient care in clinic setting.
- Collected specimens and performed various tests to support accurate diagnoses.
- Performed phlebotomy procedures to ensure timely collection of blood samples.
- Completed and submitted medical documentation in charts
- Pulling and preparing charts for each day's visits
Medical Assistant
Maryland General Center
Timonium, MD
03.1998 - 05.1998
- Administered injections to patients, ensuring effective treatment delivery.
- Performed phlebotomy for blood sample collection, facilitating accurate testing.
- Collected specimens and conducted various tests to support patient diagnosis.
- Performing Vitals
- Performing EKGs
- Completing and submitting medical documentation in charts
- Conducted drug testing to ensure compliance with regulations.
- Breath Alcohol testing
- Administered hearing tests to evaluate patients' auditory functions.
Education
Certified Medical Assistant -
Medix
Towson, MD05.1996
Towson State University
Towson, MD05.1994
Westminster High School
Westminster, MD05.1993
Skills
- Vital signs assessment
- Phlebotomy skills
- EKG administration
- Injection techniques
- Patient triage
- Medical procedure assistance
- Patient care coordination
- Patient registration processes
- Doctor scheduling
- Referral management
- Insurance verification
- Lab order preparation
- Billing and coding
- Medical record organization
- Safety protocol adherence
- Infection control
- Telehealth management
- Epic super user
- Basic life support
- HIPAA compliance knowledge
- Scheduling management
- Inventory management
- Stocking supplies
- TCM call documentation
- Analytical decision-making skills
- Complex problem solving
- Effective communication
- Team collaboration
- Attention to detail
- Calm and level-headed under duress
- Problem solving
- Basic life support
- Billing and coding
- Infection control
Skills Highlight
- Preforming Vitals
- Medical Terminology Knowledge
- Phlebotomy
- Epic Super User
- Preforming Ekg's
- HIPPA Knowledge
- Injections
- Patient Scheduling
- Assisting in Medical Procedures
- Medical Record Management
- Creating and Managing Referrals
- Preforming PKU's
- Making and Documenting TCM Calls
- Patient Registration
- Building and Managing Doctors Scheduling Template
- Verifying Insurances
- Preparing Lab and Imaging orders in Epic
Timeline
Medical Assistant with Daniel Collector, MD
UMSJMG Family Medicine Associates
08.2020 - Current
Medical Assistant with Daniel Collector, MD
Family Medicine Associates at Mercy Personal Physicians
09.2010 - 08.2020
Medical Assistant with Daniel Collector, MD
Family Medicine Associates
09.2000 - 09.2010
Medical Assistant
Dr Serena Nolan
09.2000 - 05.1998
Medical Assistant
Maryland General Center
03.1998 - 05.1998
Certified Medical Assistant -
Medix
Towson State University
Westminster High School