Versatile professional with a comprehensive background in customer service, administrative assistance, human resources, payroll, and management. Proven ability to deliver exceptional customer experiences through effective communication and problem-solving skills. Experienced in providing administrative support to executives, managing day-to-day operations, and ensuring smooth HR and payroll processes. Adept at implementing and maintaining HR policies, handling employee relations, and overseeing payroll functions with precision. Skilled in management, fostering team collaboration, and driving operational efficiency. Seeking a dynamic role where my multifaceted expertise can contribute to organizational success and employee satisfaction.
As an Executive Administrative Assistant, I played a pivotal role in supporting the General Manager by efficiently managing executive tasks and overseeing diverse responsibilities. This included creating employee schedules, handling daily deposits for the dealership, sorting through mail, and managing the uploading of invoices to AP smart software. I took charge of training programs, including CRM and General Sales training, and actively participated in the recruitment process by posting job ads, conducting hiring activities, and managing various Human Resources functions.
My responsibilities extended to customer service, involving handling customer calls and ensuring a positive interaction. I also took charge of inventory management, manufacturer programs, time sheets, and payroll processes. Additionally, I managed check requests, ordered supplies for the store, and addressed workers' compensation matters. Engaging in the marketing aspects of the dealership, I oversaw day-to-day operations involving vendors and projects, contributing to the seamless functioning and success of the dealership.