Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Bousquet

New Port Richey,State

Summary

Versatile professional with a comprehensive background in customer service, administrative assistance, human resources, payroll, and management. Proven ability to deliver exceptional customer experiences through effective communication and problem-solving skills. Experienced in providing administrative support to executives, managing day-to-day operations, and ensuring smooth HR and payroll processes. Adept at implementing and maintaining HR policies, handling employee relations, and overseeing payroll functions with precision. Skilled in management, fostering team collaboration, and driving operational efficiency. Seeking a dynamic role where my multifaceted expertise can contribute to organizational success and employee satisfaction.

Overview

15
15
years of professional experience

Work History

Executive Administrative Assistant

Ferman Chrysler Jeep Dodge Ram Of New Port Richey
2008.09 - Current

As an Executive Administrative Assistant, I played a pivotal role in supporting the General Manager by efficiently managing executive tasks and overseeing diverse responsibilities. This included creating employee schedules, handling daily deposits for the dealership, sorting through mail, and managing the uploading of invoices to AP smart software. I took charge of training programs, including CRM and General Sales training, and actively participated in the recruitment process by posting job ads, conducting hiring activities, and managing various Human Resources functions.

My responsibilities extended to customer service, involving handling customer calls and ensuring a positive interaction. I also took charge of inventory management, manufacturer programs, time sheets, and payroll processes. Additionally, I managed check requests, ordered supplies for the store, and addressed workers' compensation matters. Engaging in the marketing aspects of the dealership, I oversaw day-to-day operations involving vendors and projects, contributing to the seamless functioning and success of the dealership.


Education

High School Diploma -

Pinkerton Academy
Derry, NH
05.2007

Skills

  • Accounting
  • Payroll
  • Human Resources Management (HRM)
  • Invoice Management
  • Appointment Setting
  • Financial Services
  • Customer Service-Oriented
  • Strong Problem Solver
  • Process Improvements
  • Office Administration
  • Executive Support
  • Phone Etiquette
  • Multi-Line Phone Proficiency
  • Master Calender Management
  • Information Confidentiality
  • Office Management
  • Travel Planning
  • Customer Service
  • File Management
  • Meeting Support
  • Schedule Management
  • Documentation and Reporting
  • Social Media Management
  • Meeting Planning
  • Calendar Management
  • Time Management
  • Microsoft Office Proficiency
  • Vendor Relations
  • Multitasking Abilities
  • Team Collaboration
  • Organizational Skills
  • Professionalism
  • Risk Management
  • Database Management

Timeline

Executive Administrative Assistant

Ferman Chrysler Jeep Dodge Ram Of New Port Richey
2008.09 - Current

High School Diploma -

Pinkerton Academy
Heather Bousquet