Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Bowen

Columbia,SC

Summary

Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].

Overview

11
11
years of professional experience

Work History

Front of House Team Member

Maurice's Barbeque
Lexington, SC
09.2019 - 03.2021
  • Serviced bathroom by cleaning surfaces and replacing soap.
  • Stayed ready for quick turnovers by pre-bussing tables.
  • Assisted servers with delivering food, filling beverages and retrieving items for guests.
  • Checked entryway regularly and handled needs such as window cleaning and trash removal.
  • Trained new staff in front-of-house procedures, customer relations and cleaning.
  • Reset tables between guests by restocking low items and wiping down surfaces.

Customer Service Cashier

Walmart
Lexington, SC
06.2016 - 06.2019
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Completed file maintenance log for price discrepancies.
  • Counted money in drawers at beginning and end of each shift.
  • Maintained customer satisfaction with quick and professional handling of product returns

Ladies Merchandising Associate

Stein Mart
Lexington, SC
02.2012 - 01.2016
  • Planned and coordinated product availability for advertising and promotion purposes.
  • Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
  • Ran markdown reports, managed store replenishment and analyzed buying reports.
  • Anticipated consumer buying patterns to create purchase and inventory plan.
  • Assembled quarter and full-size point of purchase promotional displays.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales

Federal Work Study Student

Midlands Technical College
West Columbia, SC
10.2009 - 09.2012
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
  • Gained operational knowledge and supported departmental needs.
  • Completed research, compiled data, updated spreadsheets and produced timely reports.
  • Fielded phone calls, took messages and directed callers to appropriate personnel.
  • Complied with departmental protocols and procedures.
  • Managed multiple projects simultaneously using organizational and analytical skills.

Education

Cetified Nursing Assistant Certification - Nursing Asssistant/Pre Heath/Nursing

Midlands Technical College
West Columbia, SC
05.2012

Certificate in Medical Assisting/Phlebotomy - Health Education

Preferred Health Education
Irmo, SC
12.2004

High School Diploma -

Irmo High School
Columbia SC
06.1990

Skills

  • To-go order preparation
  • Tableside Service
  • Dining area maintenance
  • Food station setup
  • Multitasking Abilities
  • Problem-Solving
  • Flexible and Adaptable
  • Guest seating arrangements

Timeline

Front of House Team Member

Maurice's Barbeque
09.2019 - 03.2021

Customer Service Cashier

Walmart
06.2016 - 06.2019

Ladies Merchandising Associate

Stein Mart
02.2012 - 01.2016

Federal Work Study Student

Midlands Technical College
10.2009 - 09.2012

Cetified Nursing Assistant Certification - Nursing Asssistant/Pre Heath/Nursing

Midlands Technical College

Certificate in Medical Assisting/Phlebotomy - Health Education

Preferred Health Education

High School Diploma -

Irmo High School

Similar Profiles

CREATE PROFILE
Heather Bowen