Heather Bowen
Cumming,GA
Summary
Dedicated nursing student seeking an Externship/Residency position, with completed clinical rotations and an ongoing Capstone clinical at Grady ICU Burn Unit. Experience includes rotations at AG Rhodes-Wesley Rhodes & Cobb Nursing Home, Northside Gwinnett/Atlanta/Cherokee Acute-Ortho & Med-Surg, Emory Midtown Med-Surg, Anchor Hospital, Emory Hillandale CVICU, and CHOA Arthur Blank. Proven ability to excel in fast-paced healthcare environments, emphasizing patient comfort and efficient medical support while specializing in vital signs monitoring and assisting with medical procedures. Committed to fostering positive patient interactions and contributing to recovery through compassionate care, strong communication skills, and a collaborative approach to teamwork.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Nurse Extern
NGHS
Gainesville, GA
12.2025 - Current
- Facilitated patient care tasks alongside nursing staff, maintaining a focus on comfort and safety during medical procedures.
- Assessed and logged vital signs, delivering immediate updates on changes to nursing team for effective patient care.
- Executed preparation of medical equipment and upheld cleanliness standards in patient areas to enhance operational efficiency.
- Engaged with multidisciplinary healthcare professionals to ensure comprehensive assistance for varied patient requirements.
- Implemented infection control protocols and upheld cleanliness standards to foster a safe and welcoming atmosphere for patients.
- Administered patient care with compassion during critical times, focusing on promoting emotional stability and aiding recovery efforts.
- Coordinated time and resource allocation to enhance patient care quality and ensure prompt interventions during busy shifts.
Nurse Extern
Northside Forsyth Hospital
Cumming, GA
08.2025 - Current
- Facilitated patient care tasks alongside nursing staff, maintaining a focus on patient comfort and safety during all procedures.
- Assessed and logged vital signs, delivering immediate updates to nursing team regarding any alterations.
- Executed preparation of medical equipment and upheld cleanliness standards in patient areas to enhance operational efficiency.
- Engaged with healthcare professionals to ensure holistic support tailored to meet varied patient requirements.
- Demonstrated strong communication abilities while providing support and information to patients and their families.
- Demonstrated resilience and quick adjustment to evolving challenges, maintaining high standards of care in healthcare environments.
Sales Manager
Acceptance Now
Duluth
07.2013 - 06.2026
- Handled high-volume phone calls, managing 400-500 calls per day.
- Filled out documents including writs of possession and bankruptcy filings at the Atlanta Federal Building.
- Created contracts for lease to own purchasing and financing through the Other Than Credit program.
- Managed customer relations, resolving issues and ensuring satisfaction.
- Supervised sales operations and promotions.
- Developed and implemented sales strategies to drive revenue growth.
- Trained and managed staff in providing excellent customer service.
Front Desk Supervisor
Hampton Inn
- Answered multi phone lines to handle guest reservations.
- Managed check-in and check-out processes, ensuring a smooth experience for guests.
- Assisted with training and development of new employees.
- Handled guest complaints and resolved issues.
- Coordinated with various departments, including housekeeping, maintenance, and security.
- Assisted with marketing, finances, and other administrative tasks.
Phlebotomy Extern
WestCliff Medical Laboratory
- Performed over 2000 venipunctures on patients of all ages.
- Operated centrifuge and handled lab procedures in accordance with guidelines.
- Managed patient services, including scheduling, insurance verification, and other administrative tasks.
- Experience with patients of all ages, including geriatric and pediatric populations.
Public Safety Dispatch
- Answered over 700 emergency calls from guests and employees daily.
- Dispatched security units using radio and telephone transmissions.
- Monitored security systems and responded to alarms.
- Assisted with technology and repairing paratransit vans.
- Prepared and maintained incident reports, including daily logs.
- Assisted with the coordination of transportation to and from dialysis patients, and provided information to ensure mobility and safety.
Education
Bachelor of Nursing Program -
Chamberlain College of Nursing
Sandy Springs, GA04-2026
Pre-Nursing Associates Degree -
South College
Atlanta, GA09.2023
Some College (No Degree) -
Gwinnett Technical College
Lawrenceville, GAU.S. College
San Marcos, CA02.2010
Certified First Responder - First Responder/ EMT course
Palomar College
10-2007
High School Diploma -
Temecula Valley High School
Temecula, CA06-2004
Skills
- Communication
- Critical thinking
- Time management
- Attention to detail
- Patient advocacy
- Teamwork
- Problem solving
- Adaptability
- Relationship building
- Sales team training
- Staff management
- Goals and performance
Accomplishments
Presidents LIst
Deans List
Phi Theta Kappa
Beta Rho Rho
ENA
NSNA
Certification
CPT-1, First Responder, ALS/BLS/CPR
Languages
Spanish
Intermediate
Timeline
Nurse Extern
NGHS
12.2025 - Current
Nurse Extern
Northside Forsyth Hospital
08.2025 - Current
Sales Manager
Acceptance Now
07.2013 - 06.2026
Front Desk Supervisor
Hampton Inn
Phlebotomy Extern
WestCliff Medical Laboratory
Public Safety Dispatch
Certified First Responder - First Responder/ EMT course
Palomar College
Bachelor of Nursing Program -
Chamberlain College of Nursing
Pre-Nursing Associates Degree -
South College
Some College (No Degree) -
Gwinnett Technical College
U.S. College
High School Diploma -
Temecula Valley High School
Honors & Awards
Presidents List, Deans List, Phi-Theta- Kappa Honor Society