Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Heather Bowman

Hallsville,Texas

Summary

Enthusiastic Contract and Bids Specialist eager to contribute to team success through hard work. Dedication to providing support to any and all areas which I have an opportunity to assist. Experience in policy development input and associate procedures support impacting overall morale and productivity. Excellent reputation for providing knowledge and aiding in problem resolution in an effort to improving customer satisfaction and driving overall operational improvements.

Overview

17
17
years of professional experience

Work History

Contracts and Bids Specialist

Sysco East Texas
06.2022 - Current
  • Supports Contracts and Bids Manager in maintaining bids, implementing and reviewing pricing agreements, assisting in bid product compliance, and coordinating with the various departments within the OpCo.
  • Order Guide creation/chart creation and maintenance, New Item Requests.
  • Maintains positive and effective correspondence between Sysco and our customers.
  • Improves customer satisfaction rates through proactive problem-solving and efficient complaint resolution.

Account Coordinator

Sysco East Texas
02.2022 - 06.2022
  • Managed event timelines, delivering updates and ensuring alignment with client expectations.
  • Collaborated with cross-functional teams to streamline processes and enhance efficiency.
  • Escalated issues to appropriate channels as necessary.
  • Updated internal spreadsheets with account information to maintain concise, clear records.

Sales Admin

Sysco East Texas
09.2017 - 02.2022
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Monitored sales team performance, analyzed sales data and reported information to area managers.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Compile Monthly DSM Scorecard data for Sales Meetings.
  • Maintain and master multiple programs geared towards ensuring accurate order processing and viable pricing.
  • Communicate entries with VP of Sales, process requested modifications and submit weekly payroll files.
  • Maintain customer proprietary and restriction charts, making changes to allowable product and chart ties as needed.
  • Manage approximately 60-70 emails and phone calls a day from sales associates and other dept. associates.

Administrative Assistant

Hallsville ISD
05.2016 - 09.2017
  • Planned and executed corporate meetings, lunches and special events for groups of 20+ employees.
  • Directed parent communication to appropriate department personnel, in addition to providing information to resolve inquiries and parental concerns.
  • Composed emails, memos, and correspondence with district officials and parents.
  • Handled confidential information in a professional manner, maintaining the utmost discretion.
  • Managed deliveries for and distribution of nutritional food provisions for HISD's Backpack Program.
  • Monitored daily and weekly schedules and monthly calendar obligations for the Director of Special Programs.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.

504 Secretary

Hallsville ISD
06.2015 - 05.2016
  • Maintained records for the 504 Department.
  • Maintained calendar and scheduled and coordinated meetings and appointments for our 504 Specialist.
  • Composed documents consisting of correspondence emails, drafts, and memos.
  • Answered 20+ phone calls daily and promptly and courteously assisted callers.

Administrative Assistant to Judicial Secretary

Harrison County Judge's Office
01.2015 - 06.2015
  • Maintained judicial records
  • Assisted in composing hearing minutes and documented results.
  • Worked in several computer programs to obtain judicial records and pertinent documentation.
  • Maintained the utmost discretion when dealing with confidential information.

PEIMS Clerk

Hallsville ISD
08.2012 - 06.2015
  • Maintained educational records
  • Communicated effectively and efficiently with teaching staff.
  • Organized files and folders for over 700 students.
  • Maintained utmost discretion when dealing with confidential information.

Receptionist

Hallsville ISD
08.2010 - 07.2012
  • Communicated effectively and efficiently with parents and teaching staff.
  • Answered telephones and promptly and courteously assisted callers.

Classrooom Assistant

Hallsville ISD
08.2008 - 08.2010
  • Assisted certified teacher in working with students while working with students on a one on one or group basis.

Education

High School Diploma -

Pine Tree High School
Longview, TX

Skills

  • Proficient in software systems
  • Data management expertise
  • Mentoring team members
  • Great Customer Service Skills

Personal Information

Title: Contracts and Bids Specialist

Timeline

Contracts and Bids Specialist

Sysco East Texas
06.2022 - Current

Account Coordinator

Sysco East Texas
02.2022 - 06.2022

Sales Admin

Sysco East Texas
09.2017 - 02.2022

Administrative Assistant

Hallsville ISD
05.2016 - 09.2017

504 Secretary

Hallsville ISD
06.2015 - 05.2016

Administrative Assistant to Judicial Secretary

Harrison County Judge's Office
01.2015 - 06.2015

PEIMS Clerk

Hallsville ISD
08.2012 - 06.2015

Receptionist

Hallsville ISD
08.2010 - 07.2012

Classrooom Assistant

Hallsville ISD
08.2008 - 08.2010

High School Diploma -

Pine Tree High School

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