Heather Boyce
Marysville,WA
Summary
Versatile and results-oriented professional with experience at Pioneer Industries International, adept in equipment troubleshooting and fostering positive team environments. Excelled in maintaining safety protocols and enhancing productivity by over 20%. Skilled in precision assembly and promoting customer satisfaction through exceptional service.
Overview
19
19
years of professional experience
Work History
Manufacturing Tech
Pioneer Industries International
02.2022 - Current
- Maintained a safe work environment by enforcing safety protocols and conducting routine inspections.
- Troubleshot equipment issues, minimizing downtime and keeping production on track to meet deadlines.
- Made sure that products were produced on time and are of good quality.
- Increased overall productivity by training new technicians and providing ongoing support to team members.
Sales Associate
Ross Dress for Less
04.2019 - 07.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Barista
Coffee Coop
03.2006 - 01.2008
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Elma High School
Elma, WASkills
- Safety protocols
- Good manufacturing practices
- Equipment troubleshooting
- Precision assembly
Timeline
Manufacturing Tech
Pioneer Industries International
02.2022 - Current
Sales Associate
Ross Dress for Less
04.2019 - 07.2020
Barista
Coffee Coop
03.2006 - 01.2008
Elma High School
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