Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Boyds

Williamston,NC

Summary

Sales professional with strong expertise in driving revenue and building client relationships. Adept at team collaboration, adapting to changing needs, and leveraging skills in negotiation, communication, and strategic planning. Known for reliability, fostering productive team environment, and consistently meeting targets.

Sales professional equipped with robust background in fostering client relationships and achieving sales targets. Known for strong focus on teamwork and delivering results. Adaptable to changing market conditions and skilled in persuasive communication and strategic planning.

Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

16
16
years of professional experience

Work History

Accounts Payable Lead

RNR Tire Express
06.2024 - Current
  • Leveraged advanced Excel skills to create comprehensive reports that provided insight into spending trends for senior management review.
  • Maintained organized filing systems for all Accounts Payable documentation, allowing for easy retrieval during audits or reviews as needed.
  • Enhanced vendor relationships through timely and accurate payment processing, improving communication and trust.
  • Achieved cost savings by negotiating favorable contract terms with suppliers and service providers.
  • Mentored junior Accounts Payable team members on best practices and professional growth opportunities, fostering a positive work environment.
  • Supported timely month-end closings through accurate expense categorization and prompt data entry.
  • Assisted in the development of Accounts Payable policies and procedures, contributing to a more efficient and effective department.
  • Collaborated with procurement teams to resolve discrepancies between purchase orders, receipts, and invoices, ensuring correct billing from vendors.
  • Managed a high volume of invoices while maintaining strict attention to detail regarding coding accuracy and approval requirements.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Inspected account books and recorded transactions.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget.

Customer Accounts Manager

Aarons Furniture Store
03.2017 - 02.2024
  • Worked in the sales department as a customer service rep
  • Helped maintain great numbers in sales and also assisted with achieving gap and also reaching tiers
  • Moved to the accounts department
  • Helped with assisting customer to ownership of merchandise
  • Did field visits to customers who account were non-renewed
  • Maintained to close my bucket monthly maintaining it under 5%
  • Use of Aarons pos system to take payments and also use of spreadsheet.
  • Assisted in creating marketing materials such as brochures, flyers, web content for promotional campaigns aimed at increasing sales volume.
  • Coordinated with vendors regarding product availability and delivery schedules.
  • Maintained accurate records of all transactions in the company's database system.
  • Developed strategies for improving customer retention rates.
  • Developed trusting relationships with key accounts, executive sponsors and stakeholders
  • Communicated monthly progress initiatives to national account managers.
  • Developed relationships with customers through proactive communication and follow-up activities.
  • Performed audits of customer accounts to ensure accuracy of data entry.
  • Generated sales leads by cold calling prospective customers and following up on referrals from existing clients.
  • Negotiated contracts with key customers to maximize profitability for both parties.
  • Provided customer service to existing clients by responding to inquiries and resolving complaints.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Produced sales documents, finalized deals and filed records.

Sales Representative

Simply Distribution
09.2015
  • Sales representative for Kirby Vacuums
  • Helped with the growth of kirby owners
  • Trained and assisted new trainees on the use of the machine
  • Taught sales clinchers and also door pitches.

Perdue Farms
03.2013 - 06.2014
  • Inspected, removed, and disposed of damaged poultry items, scrapings, and recyclables
  • Posted safety warning devices, reported incidents and emergencies to supervisors
  • Ensured that poultry items were properly wrapped, packaged, and stored accordingly
  • Operated defining and cutting hand power tools, adhered to corporate, city, state, and FDA food handling guidelines and regulations.

Lead Secretary

Rays Detail
09.2011 - 11.2013
  • Conducted office task and functions to ensure proper submission of sensitive documents
  • Previewed and corrected purchase orders, requisitions, tax forms and tax exempted merchandise
  • Inspected, inventoried and secured supplies, materials and equipment.

Crew Member

McDonald's
04.2009 - 08.2011
  • Responsible for collecting cash and credit card transactions for food and beverage purchases
  • Tallied cash, credit card receipts, submitted reports and secured currency, supplies and food products
  • Inventoried and stocked franchised items, check temperature gauges and posted safety warning devices
  • General maintenance removed garbage and recyclables material to disposal areas.

Education

High School Diploma -

Hertford County High School
Ahoskie, NC

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Sales expertise
  • Relationship building
  • Product and service knowledge
  • Sales presentations
  • Sales closing
  • Sales strategy development
  • Complex Problem-solving
  • Sales development
  • Negotiation tactics
  • Upselling and cross selling
  • Sales consultation
  • Performance improvement
  • Strategic planning
  • Customer success management
  • Account management
  • Strategy development
  • Cold calling
  • Lead prospecting
  • Staff training
  • Performance tracking
  • Contract negotiations
  • Closing techniques

Timeline

Accounts Payable Lead

RNR Tire Express
06.2024 - Current

Customer Accounts Manager

Aarons Furniture Store
03.2017 - 02.2024

Sales Representative

Simply Distribution
09.2015

Perdue Farms
03.2013 - 06.2014

Lead Secretary

Rays Detail
09.2011 - 11.2013

Crew Member

McDonald's
04.2009 - 08.2011

High School Diploma -

Hertford County High School

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Heather Boyds