Heather Bradley
Indianapolis,IN
Summary
More than 18 years successful experience in office administration and management with recognized strengths in problem-solving and trouble-shooting, executive staff support, accounting, and organization of data, procedures, schedules, systems and staff. Possess excellent MS Office, QuickBooks, Peachtree, and various software skills with spreadsheets, presentations, and communications applications. Proven history training, motivating, and supervising office administrative and sales staff. A team player with a track record of excelling and being the go-to person to support staff, executive personnel, vendors, and customers. Successfully multitask in demanding environments with time and corporately sensitive projects such as annual statements, tax and 1099 filings, board of directors’ presentations, and training materials creation.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Accounting
USA Life One Insurance Company of IN
04.2008 - Current
- Promoted from part time to full time/full charge investment accounting
- A/R, A/P, ACH, investment accounting transactions, cash flow, general ledger maintenance and balancing, commissions maintenance
- Unclaimed property full charge
- Premium tax full charge for 14 states
- Annual statement preparation for state submissions
- Created and implemented office procedures manuals
- Successfully hired, trained and supervised accounting staff
Administrative Sales Support
Taylored Systems
01.2006 - 01.2008
- Support sales staff of seven account executives with commercial communications systems solutions in networking and hardware
- Preparing contracts and proposals, liaison with service providers and customers, refining sales and marketing reporting, and expertise in Goldmine sales & marketing software
- Seminar planning, customer training on systems, and account executive training.
National Accounts Representative
Telliss LLC
01.2005 - 01.2006
- Started as part time receptionist
- Promoted to customer service and then to national accounts
- Experience in all aspects of this telecommunications business office
- Sales, service, data import and export, billing, collections, marketing, light web design, and supervision and training of call center.
Day Bartender
O'Charlie's
01.2003 - 01.2004
- Opening team
- Day bartender
- Included training bartenders and servers.
Owner & Operator
Bradley’s Pro Golf
01.1998 - 01.2002
- Owned and operated 5,000 sq ft golf retail franchise.
Human Resources Specialist
TruGreen/ChemLawn
01.1989 - 01.1993
- Processed payroll, responded to employee human resources needs, and responsible for human resources management for 1,000+ employees in multiple states.
Education
Respiratory Therapy Certification -
Des Moines Area Community College
01.1984
Skills
- Financial, Revenue, Investment accounting
- Annual statement, Corporate tax, Unclaimed property filing
Volunteer Experience
- Big Brothers Big Sisters
- Volunteer EMT
Certification
Notary Public
Timeline
Accounting
USA Life One Insurance Company of IN
04.2008 - Current
Administrative Sales Support
Taylored Systems
01.2006 - 01.2008
National Accounts Representative
Telliss LLC
01.2005 - 01.2006
Day Bartender
O'Charlie's
01.2003 - 01.2004
Owner & Operator
Bradley’s Pro Golf
01.1998 - 01.2002
Human Resources Specialist
TruGreen/ChemLawn
01.1989 - 01.1993
Respiratory Therapy Certification -
Des Moines Area Community College
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