Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Heather Bradley

Overland Park,KS

Summary

Dynamic and results-oriented QA leader with over 15 years of experience in software testing within enterprise-level IT environments. Recognized for strong leadership presence, exceptional organizational skills, and effective communication with stakeholders at all levels. Trusted partner to cross-functional teams, adept at translating complex technical insights into actionable business decisions while fostering collaboration across development, product, and business units.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Sr. SDET

T-Mobile
04.2020 - 08.2025
  • Led QA efforts for T-Mobile applications, coordinating testing across multiple projects and enhancements.
  • Collaborated with Product Owners, Business Partners, and IT PMs to define scope and ensure comprehensive test coverage.
  • Delivered daily QA status updates via Tableau dashboards and reports.

QA Lead / QA Test Engineer

Sprint
02.2018 - 03.2020
  • Led testing for Sprint Prepaid apps, managing enhancements and regression efforts.
  • Created models using Agile Requirements Designer and automated test cases in Litmus T with Selenium.
  • Conducted thorough requirement analysis to build complete end-to-end testing models.

Analyst III

T-Mobile
07.2017 - 01.2018
  • Manually tested RESTful and web services integrated with Salesforce and CSG billing using Postman and JSON.
  • Communicated daily project updates via Jira, Kanban boards, and TestRail.

QA Analyst / Tester

T-Mobile
03.2017 - 06.2017
  • Conducted manual API testing using SOAP and JSON for RESTful services.
  • Utilized Grand Central ServiceNow for issue tracking across billing, SMS, MMS, and Wi-Fi services.

Entrepreneur / Analyst

Green Food Network
03.2016 - 03.2017
  • Conducted market research and coordinated offshore QA efforts for the company website.
  • Used Fiddler to validate backend updates and maintained mobile system content.

QA Mobile Lead / Sr. Mobile Tester

T-Mobile
10.2014 - 03.2016
  • Led a team of five testers for functional testing of hybrid and native mobile apps across iOS, Android, and browsers.
  • Maintained and updated test data in Excel and Jira.

Software Test Engineer

RealNetworks
09.2013 - 08.2014
  • Performed gray box testing using SQL, XML, SOAP UI, and HTTP Requester.
  • Created and maintained sprint-level test data using SQL.

QA Analyst II

Starbucks Coffee Company
05.2012 - 09.2013
  • Supported global website releases and eGift platform testing.
  • Validated API responses using mashery.com and ensured proper database storage.

Software Test Engineer

Telecommunication Systems
12.2011 - 05.2012
  • Updated hundreds of test cases for Verizon’s Family Locator suite.
  • Collaborated with developers to meet weekly and biweekly release cycles.

Software Test Engineer

Microsoft
06.2011 - 12.2011
  • Tested Microsoft Tag clients on iOS and Android in short release cycles.
  • Conducted exploratory, functional, integration, and localization testing with XML.

QA Analyst

Starbucks Coffee Company
08.2010 - 06.2011
  • Tested Starbucks mobile apps and eGift platform in agile cycles.
  • Reported critical defects during daily standups and collaborated with PMs and developers.

QA Engineer

AT&T
10.2008 - 08.2010
  • Conducted datacenter testing on Android and J2ME devices.
  • Used Mobile Test Edition to run automated and manual security tests.
  • Verified device connectivity and configuration changes for improved data access.

Education

Bachelor of Science -

Southeast Missouri State University
Cape Girardeau, MO
05-2004

Associate of Science -

Cottey College
Nevada, MO
05-2001

Skills

  • Team leadership
  • Agile methodologies experience
  • Team collaboration
  • Project management
  • Troubleshooting and resolution
  • JIRA
  • Testing and troubleshooting
  • SQL

Accomplishments

  • Achieved more secure logins through effectively helping with the FCC Beast Mode Project.

Certification

Tosca Automation Level 1 & Level 2

Timeline

Sr. SDET

T-Mobile
04.2020 - 08.2025

QA Lead / QA Test Engineer

Sprint
02.2018 - 03.2020

Analyst III

T-Mobile
07.2017 - 01.2018

QA Analyst / Tester

T-Mobile
03.2017 - 06.2017

Entrepreneur / Analyst

Green Food Network
03.2016 - 03.2017

QA Mobile Lead / Sr. Mobile Tester

T-Mobile
10.2014 - 03.2016

Software Test Engineer

RealNetworks
09.2013 - 08.2014

QA Analyst II

Starbucks Coffee Company
05.2012 - 09.2013

Software Test Engineer

Telecommunication Systems
12.2011 - 05.2012

Software Test Engineer

Microsoft
06.2011 - 12.2011

QA Analyst

Starbucks Coffee Company
08.2010 - 06.2011

QA Engineer

AT&T
10.2008 - 08.2010

Bachelor of Science -

Southeast Missouri State University

Associate of Science -

Cottey College

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