Heather Brannon
Amboy,WA
Summary
I have various work experience in the service industry and farm and labor industries. I have 10+ years as a server, bartender and barista. I have 20+ years in farm and labor. I have 20+ years Snowboarding and Skiing. I enjoy working with people and nature. I thrive in cultivating growth and health in life and employment.
Overview
9
9
years of professional experience
Work History
SKI & SNOWBOARD INSTRUCTOR
White Pass & Mount Hood Meadows
12.2019 - 04.2024
- Demonstrated snowboarding techniques based on established course framework and student ability levels.
- Utilized variety of snowboarding and ski techniques to impart knowledge and customized instruction to individual skill levels.
- Organized and led advanced adult clinics, children clinics, group lessons, and team coaching.
- Utilized various coaching models and techniques to maximize client success.
- Assisted clients and colleagues in setting and achieving personal and professional goals.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maintained optimal physical condition and stamina for continuous teaching and demonstrations.
SERVER & BARTENDER
Trail Head Bar Grill & Bill's Place
05.2021 - 10.2023
- Upsold high-profit items to enhance sales numbers.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders and manage bills.
- Maintained an accurate till with money management system and records.
- Maintained clean and organized dining and work areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience, displayed enthusiasm and promoted excellent service to customers.
- Served food and beverages promptly with focused attention to customer needs.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
BARISTA
Rise and Grind & The Hive
05.2021 - 10.2023
- Recommended products based on solid understanding of individual customer needs and preferences.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Completed successful daily cash audits to correctly balance money drawers.
- Used POS system to accurately enter orders and process payments.
- Controlled line and crowd with quick, efficient service.
- Packaged bagels, muffins and other food items for customer purchase.
- Maintained store hygiene regulations by cleaning and sanitizing work areas daily.
Grounds and Nursery Specialist
T&C Nursery
07.2018 - 12.2019
- Growing and propagating plants.
- Managed equipment maintenance, storage, and care.
- Maintaining, changing, moving, reinstalling, and scheduling set times for Grow lights.
- Read and carried out directions from manuals and utilized various tools and equipment needed for tasks.
- Loading, unloading, and hauling materials with the use of trucks, trailers, dollies, wheelbarrows, and proper body mechanics, always securing loads with straps.
- Interpreting instructions or specifications, such as accurately measuring, diluting, mixing, and applying chemicals, fertilizers, pesticides, then running equipment, all while wearing appropriate PPE (gloves, hearing and eye protection, ventilators, and hazmat suit, etc).
- Organizing and taking inventory of plants, and materials, proper storage of chemicals and tools.
- Managed any discrepancies regarding shipping, receiving, and supply.
- Followed safety policies and regulations for work duties.
Farmers Market Manager
Tea Hawaii
09.2015 - 10.2017
- Displayed and promoted products at industry events to drive brand awareness and increase sales.
- Processed transactions by calculating purchase totals and collecting payments.
- Reconciled inventory and customer orders regularly to monitor product availability.
- Communicated with store employees to maintain conditions and appearance of retail area.
- Met sales goals by offering excellent customer service.
- Answered questions and assisted customers with item selection and location.
- Set up displays and signage to attract customers and boost sales.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Built relationships with customers and community to promote long term business growth.
- Trained new employees on customer service, money handling and organizing strategies.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Set and achieved company defined sales goals.
Animal Husbandry Specialist & Farm Laborer
Peaceful Farms
09.2015 - 10.2017
- Managed sheep and orchard growing operation.
- Managed team to create and sustain a safe, healthy, and productive work environment.
- Problem solved issues as they arose, maintaining the entire property, ensuring herd health, harvesting crops, and building new structures.
- Laborious activity such as fence building, carpentry, concrete work, painting, and landscaping.
- Knowledge and skill use of various equipment and tools including machetes, weed whackers, loppers, push and riding lawn mowers, chainsaw (with the ability to identify and avoid binding), power and hand tools, ladders, shovels, picks, rock bars, rakes, pressure washer, brush cutters, generators, nail guns, staple guns, post hole digger, root wrenches, and hand pruners
- Knowledge and experience operating 2WD and 4WD vehicles both manual and automatic, tractors with bucket and fork attachments, and fork lifts.
Education
High School Diploma -
Camas High School
Camas, WA01.2004
Skills
- First Aide and CPR certified
- Certified Nursing Assistant
- Forklift certified
- Certified Permaculturist
- Can operate tractors with a loader, hand and power tools
- AASI Certified Snowboard Instructor
- PSIA Certified Ski Instructor
- Best Children’s Instructor 2 years running
- Clark County Dairy Princess & Washington State Dairy Princess
References
- Leah Toney: Program Director, White Pass, 509-833-3635
- Joe Izzo: Former Manager, T&C Nursery, 971-930-9344
- Elizabeth Pierron: Owner and Operator, The Hive Cafe, 808-365-6495
- Maddeline Rowe: Former Supervisor, Rise and Grind, 253-335-4963
- Jeremy Voris : Manager, Mt Hood Meadows, 707-296-6060
Timeline
SERVER & BARTENDER
Trail Head Bar Grill & Bill's Place
05.2021 - 10.2023
BARISTA
Rise and Grind & The Hive
05.2021 - 10.2023
SKI & SNOWBOARD INSTRUCTOR
White Pass & Mount Hood Meadows
12.2019 - 04.2024
Grounds and Nursery Specialist
T&C Nursery
07.2018 - 12.2019
Farmers Market Manager
Tea Hawaii
09.2015 - 10.2017
Animal Husbandry Specialist & Farm Laborer
Peaceful Farms
09.2015 - 10.2017
High School Diploma -
Camas High School
Similar Profiles
Raechel GoodRaechel Good
Lead Bartender at Mount Hood MeadowsLead Bartender at Mount Hood Meadows
Allison ButlerAllison Butler
Alpine Ski Instructor at Mount Hood MeadowsAlpine Ski Instructor at Mount Hood Meadows
JESSICA HATTIGJESSICA HATTIG
Seasonal Communications Specialist at Mt. Hood Meadows Ski ResortSeasonal Communications Specialist at Mt. Hood Meadows Ski Resort