Microsoft Office
Heather Brianne Sung
Gardena,CA
Overview
23
23
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Guest Teacher
Torrance Unified School District
8 2022 - Current
- Grades K-12, instruction of all subjects
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Provided constructive feedback on assignments, helping students refine their understanding of key concepts and improve their work quality over time.
- Implemented innovative teaching techniques to engage students and promote critical thinking skills.
Human Resources
Spy Monkey Creations
10.2008 - Current
- Planning and managing logistics, coordinating order cycle, liaising and negotiating with suppliers, manufacturers, retailers, and customers; overseeing of product shipping and receiving; developing the company image, identifying target demographics, developing strategies to promote products, providing information to all interested parties, assisting in development of story lines that accompany the products
- Supported human resources initiatives by assisting with recruitment efforts, employee onboarding processes, and performance evaluations when needed.
Counter Manager
Nordstrom
01.2013 - 05.2016
- Estee Lauder cosmetics and skin care sales, makeup application, managed a team of 5 employees
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Resolved customer complaints professionally, ensuring a positive outcome for all parties involved.
- Optimized counter space utilization by reorganizing displays based on product popularity or seasonal trends.
Assistant Office Manager
Law Offices Of Craig Leri
05.2001 - 09.2008
- General office support
- Courthouse errands
- Streamlined office procedures by implementing efficient filing systems and managing schedules.
- Created and updated records and files to maintain document compliance.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Handled sensitive information with discretion by adhering to confidentiality protocols at all times.
- Transferred and directed phone calls, guests, and mail to correct staff members.
Education
M.Ed., Preliminary multi-subject K-8 credential issued 1/2019 - Teaching emphasis and K-8 multi-subject credential
Alliant University
Alhambra, CATESOL Certification - TESOL
University of The West
Rosemead, CAMasters Certificate - Music Business
Berklee College of Music
Boston, MAMasters' of Music - Voice
University of Nevada, Reno
Reno, NVBachelors' of Music - Voice
San Francisco Conservatory Of Music
San Francisco, CASkills
Student Engagement
Educational research
Subject Expertise
Resource Utilization
Classroom Management
Lesson Plan Implementation
Lesson plan administration
Feedback provision
Spanish and Italian Fluency
Written Communication
Task Prioritization
Schedule Management
Software
Microsoft Excel
Microsoft Word
Zoom
Certification
Multiple Subject K-8 Credential
Timeline
Counter Manager
Nordstrom
01.2013 - 05.2016
Human Resources
Spy Monkey Creations
10.2008 - Current
Assistant Office Manager
Law Offices Of Craig Leri
05.2001 - 09.2008
Guest Teacher
Torrance Unified School District
8 2022 - Current
M.Ed., Preliminary multi-subject K-8 credential issued 1/2019 - Teaching emphasis and K-8 multi-subject credential
Alliant University
TESOL Certification - TESOL
University of The West
Masters Certificate - Music Business
Berklee College of Music
Masters' of Music - Voice
University of Nevada, Reno
Bachelors' of Music - Voice
San Francisco Conservatory Of Music
Multiple Subject K-8 Credential
TESOL certification
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