Heather Brill
Eau Claire,WI
Summary
Dynamic and results-oriented professional with extensive experience in manufacturing and production roles, notably as a Production Worker. Excelled in assembly, quality assurance, and equipment operation, significantly enhancing production efficiency. Proven track record in fostering teamwork and collaboration at American Phoenix. Skilled in problem-solving and maintaining a positive attitude, consistently meeting employer's expectations.
Overview
10
10
years of professional experience
Work History
Production Worker
American Phoenix
05.2021 - Current
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mislabeled items.
- Followed safety procedures and guidelines to maintain safe working environments.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.
- Played key role in achieving production targets, consistently meeting daily quotas.
- Adapted quickly to changes in production schedules, ensuring flexibility in operations.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
Product Picker
Net Health Shop
01.2020 - 05.2021
- Collaborated with team members to address any discrepancies or issues related to orders or product availability.
- Assisted in reducing overall warehouse costs through responsible utilization of resources such as packing materials and equipment fuel.
- Assisted in meeting shipment deadlines by efficiently preparing products for shipping, including labeling and documentation tasks.
- Demonstrated adaptability in adjusting to changes in priorities or work assignments due to fluctuating demands.
- Upheld company standards for quality control by inspecting picked items for damages or defects before packaging them securely.
- Improved order accuracy by diligently verifying product information and cross-referencing with customer requests, picking well over 300 products, some days.
- Contributed to a positive work atmosphere by maintaining a professional demeanor and fostering collaborative relationships with team members.
- Enhanced warehouse efficiency by organizing products according to designated storage locations.
Cashier/Customer Service Cashier
Videos Unlimited
02.2018 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Package Sorter
Menards Distribution Center
09.2017 - 03.2018
- Proved successful working within tight deadlines and a fast-paced environment.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Adhered to safety protocols while working in a fast-paced environment, reducing the potential for accidents on the job.
- Maintained a clean and organized workspace, which facilitated smoother package sorting operations.
- Displayed strong attention to detail in sorting packages according to specific guidelines, ensuring correct deliveries every time.
- Lifted and slid packages weighing up to 50 pounds off conveyor belts to transport items to wood pallets, then hand wrapping unit for safe relocation.
- Trained to operate and troubleshoot AGV's aiding in transportation to holding areas.
Production Worker
American Phoenix
10.2014 - 08.2017
- Collaborated with team members to meet production deadlines, ensuring customer satisfaction.
- Participated in regular performance evaluations, identifying areas for growth and development within the role.
- Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
- Enhanced production efficiency by operating various machinery and equipment in a timely manner.
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
- Assisted in training new hires on machine operation, promoting a smooth transition into their roles.
- Maintained a safe work environment for all employees through strict adherence to safety protocols and guidelines.
- Operated 10+ machines proficiently and in compliance to safety standards.
- Coached fellow workers to operate machines properly and comply with safety procedures.
- Eagerly learned multiple jobs within the company.
- Starting learning on the wig wag, I was trained to lead the wig wag team. I then took a position to learn to operate the banbury.
- I built a training "help" manual clarifying the instructions in the company's specifications binder.
- I held the small end utility position before moving into the Quality Assurance position.
- Following that up with the Trainer Position, where I was able to use the skills I had learned up to that point.
Education
High School Diploma -
North High
Eau Claire, WI06.1994
Skills
- Fast Learner
- Assembly and production
- Quality Assurance
- Equipment Operation
- Forklift Operator
- Manufacturing
- Teamwork and collaboration
- Compliance understanding
- Friendly, positive attitude
- Equipment monitoring
- Problem-solving
Timeline
Production Worker
American Phoenix
05.2021 - Current
Product Picker
Net Health Shop
01.2020 - 05.2021
Cashier/Customer Service Cashier
Videos Unlimited
02.2018 - 01.2021
Package Sorter
Menards Distribution Center
09.2017 - 03.2018
Production Worker
American Phoenix
10.2014 - 08.2017
High School Diploma -
North High
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