Heather Brock
Crawfordville,FL
Summary
Dynamic professional with extensive experience in print management and team supervision at CSG International. Demonstrated success in optimizing workflows and ensuring quality assurance, resulting in timely project completions. Strong communication and problem-solving skills enhance coordination of complex tasks and improve operational efficiency.
Overview
13
13
years of professional experience
Work History
Mail Clerk
CSG International
Crawfordsville, FL
12.2011 - Current
- Processed and printed bills, ensuring accurate selection of materials for each job.Hand-folded and stuffed bills into envelopes, preparing them for customer mailing.
- Hand-folded and stuffed bills into envelopes, preparing them for customer mailing.
- Metered envelopes with correct postage and coordinated FedEx mail dispatch.
Print Lead
CSG International
Crawfordsville, FL
12.2011 - Current
- Managed and transferred print files using various computer programs to ensure timely completion of projects.
- Coordinated the printing of large rolls and scanned storyboards to meet project deadlines.
- Resolved file discrepancies and communicated job-related updates through email to maintain workflow efficiency.
- Directed team efforts to maintain task adherence and timely job completion.
- Supervised team to guarantee timely task execution and job fulfillment.
Production Floor Lead
CSG International
Crawfordsville, FL
12.2011 - Current
- Collaborated with another production floor lead to ensure seamless operations and timely completion of all jobs.
- Coordinated with a fellow production floor lead to optimize workflow and meet mailing deadlines.
Education
GED -
Wakulla High School
Crawfordville, FL01-2000
Skills
- Lead
- Print management
- File coordination
- Mail processing
- Workflow optimization
- Team supervision
- Quality assurance
- Effective communication
- Data entry
- Strong organization skills
- Document scanning
- Shipping processes
- Time management
- Self motivation
- Problem-solving aptitude
- Excellent communication
- Decision-making
Timeline
Mail Clerk
CSG International
12.2011 - Current
Print Lead
CSG International
12.2011 - Current
Production Floor Lead
CSG International
12.2011 - Current
GED -
Wakulla High School