Heather Brown
CNA
Tecumseh,OK
Summary
Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clinical Partner
Bone And Joint Center
01.2022 - Current
- Enhanced patient care by meticulously monitoring and recording vital signs, fluid intake, and output.
- Supported physicians in diagnosing and treating patients through efficient facilitation of lab tests and diagnostic imaging.
- Improved patient satisfaction by providing compassionate care during daily activities such as bathing, dressing, and feeding.
- Collaborated with interdisciplinary healthcare teams to develop comprehensive patient care plans for optimal outcomes.
- Educated patients on proper medication usage and self-care techniques to promote overall health and wellness.
- Assisted in maintaining a safe clinical environment by adhering to infection control protocols and appropriate equipment usage.
- Streamlined patient admission processes by accurately collecting medical histories and verifying insurance information.
- Expedited patient recovery through timely assistance during physical therapy sessions and mobility exercises.
- Contributed to effective team communication by participating in daily hand-off reports, department meetings, and shift changes.
- Decreased nurse workload by proactively addressing patient concerns and promptly escalating critical issues when necessary.
- Advanced professional development through ongoing education courses on topics such as wound care management, fall prevention strategies, or cultural competence training.
- Elevated the standard of care delivery by serving as a mentor to new clinical partners through role modeling best practices and offering constructive feedback.
- Promoted a positive work culture within the unit by actively participating in team-building activities or initiatives that fostered collaboration among colleagues.
- Assisted with emergency situations efficiently while remaining calm under pressure; provided life-saving procedures such as CPR when needed.
- Conducted thorough physical assessments on incoming patients to gather baseline data for clinicians'' evaluation.
- Facilitated smooth discharges for patients transitioning from hospital to home; provided essential health education to promote continued recovery.
- Ensured patient comfort by promptly addressing concerns, maintaining proper positioning, and administering pain management interventions as directed by the nursing staff.
- Maintained patient confidentiality while adhering to HIPAA regulations during all interactions with patients, families, and other healthcare professionals.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Upheld infection control and prevention policies across different patient-facing areas.
- Transported patients between rooms and appointments or testing locations.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
CNA
Avonlea Cottage
04.2019 - 01.2022
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients complete range of motion exercises to prevent loss of function during care.
CNA
Golden Rule Homes
02.2018 - 04.2019
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Restaurant Hostess
Delta Cafe
07.2016 - 12.2017
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Education
No Degree - Nursing
Rose State College
Oklahoma City, OK05.2024
High School Diploma -
Epic One On One Charter High School
Oklahoma City, OK05.2019
Skills
- Bill Computation
- Conflict Resolution
- Reservations Coordination
- Customer Service
- Complex Problem-Solving
- Compassionate Communication
- CPR Certification
- Professionalism
- Teamwork and Collaboration
- Stress Management
- Attention to Detail
- Organizational Skills
Certification
- CNA - Certified Nurse Assistant
Timeline
Clinical Partner
Bone And Joint Center
01.2022 - Current
CNA
Avonlea Cottage
04.2019 - 01.2022
CNA
Golden Rule Homes
02.2018 - 04.2019
Restaurant Hostess
Delta Cafe
07.2016 - 12.2017
No Degree - Nursing
Rose State College
High School Diploma -
Epic One On One Charter High School
- CNA - Certified Nurse Assistant
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