Heather Bryant
Mohave Valley,AZ
Summary
Dynamic Talent Acquisition Specialist with proven success at The Service Companies in enhancing candidate pipelines and increasing retention rates through strategic sourcing and effective onboarding processes. Skilled in data-driven decision making and conflict resolution, I foster strong relationships with stakeholders to align talent acquisition goals and ensure organizational excellence.
Knowledgeable TA with robust background in talent acquisition. Skilled in sourcing, screening, and onboarding top talent, contributing to organizational growth. Demonstrated proficiency in building strong candidate relationships and employing strategic recruitment techniques.
Overview
11
11
years of professional experience
Work History
Talent Acquisition Specialist
The Service Companies
08.2020 - 04.2025
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
- Developed strong talent pipelines by utilizing various sourcing techniques, including social media, job boards, and networking events.
- Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
- Acted as brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for company.
- Streamlined onboarding processes for new hires, ensuring a smooth transition into the organization while minimizing time to productivity
- Established strong relationships with key stakeholders, ensuring clear communication and alignment on talent acquisition goals and objectives.
- Increased retention rates through thorough pre-screening of candidates and regular follow-up on new hires'' satisfaction levels.
Hotel Manager
Edgewater Hotel & Casino
10.2014 - 08.2020
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Regularly analyzed guest feedback data to identify and address areas where improvements could be made, resulting in consistently high customer satisfaction ratings.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.
- Established a positive work culture that promoted teamwork, collaboration, and employee morale.
- Increased guest satisfaction by implementing innovative customer service initiatives and staff training programs.
- Monitored safety procedures to ensure a secure environment for both guests and employees.
- Monitored and evaluated performance of personnel to confirm compliance with standards.
- Responded to guest complaints with effective solutions, turning potential negative experiences into positive ones.
- Led team of 50+ staff, fostering culture of excellence and teamwork that significantly reduced staff turnover rates.
Education
GED -
Las Vegas Adult Education
Las Vegas, NVMedical Assisting Front Office
NOROP
Anaheim, CASkills
- Applicant tracking systems
- Data-driven decision making
- Onboarding processes
- Candidate sourcing
- Conflict Resolution
- Organizational Standards
- Leadership
- Time management
- Customer Service
- Active listening
- Data Entry
- Record Keeping
- Phone systems
Timeline
Talent Acquisition Specialist
The Service Companies
08.2020 - 04.2025
Hotel Manager
Edgewater Hotel & Casino
10.2014 - 08.2020
GED -
Las Vegas Adult Education
Medical Assisting Front Office
NOROP
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