Heather Bryk
Depew,NY
Summary
Highly skilled nursing professional prepared for leadership roles. Proven ability to drive patient care excellence and team collaboration. Strong focus on patient safety, staff development, and adapting to dynamic healthcare needs. Known for clinical expertise, effective communication, and problem-solving in high-pressure environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registered Nurse Team Lead
United Health Group
10.2021 - Current
- Elevated teamwork among staff members through open communication channels, fostering a collaborative work environment conducive to problem-solving and continuous learning.
- Contributed to a positive work culture by recognizing individual achievements among staff members and promoting ongoing professional development opportunities.
- Expedited patient discharge process by collaborating with multidisciplinary teams, ensuring timely completion of required documentation and follow-up appointments.
- Enhanced team efficiency by providing mentorship and guidance to junior nurses on clinical procedures and best practices.
Registered Nurse Case Manager
United Health Group
10.2017 - 10.2021
- Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
- Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
- Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
- Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans.
Registered Nurse Advocate
United Health Group
01.2015 - 10.2017
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Provided treatment decision support for health conditions.
- Worked closely with Clinical Services Department to streamline authorizations for medications, surgeries and outpatient services.
- Provided education about benefits to improve health outcomes.
Education
Master of Science - Nursing
Capella University
12-2025
Bachelor of Science - Nursing
Trocaire College
Buffalo, NY05-2018
Associate of Science - Nursing
Trocaire College
Buffalo, NY05-2014
Bachelor of Science - Speech Therapy
SUNY, Geneseo
Geneseo, NY05-1997
Skills
- Nursing staff leadership
- Healthcare technology
- Nursing assessment
- Clinical judgment
- Patient care planning
- Precepting
- Diabetes management
- High level of autonomy
- Acute care expertise
- Managing deadlines
- Setting up referrals
- Health and wellness expertise
- Healthcare billing
Certification
Certified Case Manager
Timeline
Registered Nurse Team Lead
United Health Group
10.2021 - Current
Registered Nurse Case Manager
United Health Group
10.2017 - 10.2021
Registered Nurse Advocate
United Health Group
01.2015 - 10.2017
Certified Case Manager
Master of Science - Nursing
Capella University
Bachelor of Science - Nursing
Trocaire College
Associate of Science - Nursing
Trocaire College
Bachelor of Science - Speech Therapy
SUNY, Geneseo
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