Heather Buechele
Chatham,IL
Summary
Experienced, master's educated criminal justice professional with background in federal pretrial/post-conviction supervision and State of Indiana parole reentry liaison work. Highly-motivated professional with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Electronic Monitoring Officer
Office of Statewide Pretrial Services / Administrative Office of Illinois Courts
Springfield , IL
2024.03 - Current
- Performing oversight of pretrial defendants court ordered to electronic monitoring
- Conducting criminal history investigations
- Verifying locations, ensuring alert resolution, enrolling defendants into tracking software, and establishing and monitoring movement to comply with established zones and times
- Troubleshooting, diagnosing, and escalating electronic monitoring hardware and software issues
- Generating case management notes, progress and violation reports related to defendants’ non-compliance
- Contacting and coordinating with law enforcement entities related to defendants’ non-compliance
- Communicating with OSPS staff regarding defendants’ status, including location and compliance history
- Accessing LEADS and other criminal databases to identify prior criminal history of defendants
- Entering criminal history information into OSPS case management system
- Reviewing pretrial assessments compiled based on criminal history data
- Performing and directing periodic criminal history checks of defendants released from custody pretrial
- Conducting interviews of pretrial defendants as requested
Project Management Specialist
Office of Medicaid Innovation, University of Illinois Urbana-Champaign
Chatham , IL
2022.05 - 2024.03
- Assisted in the development and administration of Medicaid programs and special projects
- Supported various aspects of project management, including creating project documents/artifacts, project schedules, and leading meetings
- Supported the management of resources, determination, and supervision of staff functions; assisting in the recruitment, training, and management of work related to Medicaid Project Orders
- Assisted in the development and distribution of meeting agendas and minutes
- Adapted quickly to changing priorities while managing multiple complex projects simultaneously.
- Led meetings with internal team members, consultants and contractors.
- Provided program knowledge and expertise of procedures and technical specifications related to Medicaid Project Order activities
- Facilitated meetings with stakeholders to discuss project requirements and timelines.
- Coordinated communication between different teams involved in the execution of projects.
- Identified potential problems before they arise by proactively monitoring all aspects of a given project.
Environmental Protection Legal Investigator I
Illinois Department of Natural Resources, Office of Oil and Gas
Springfield , IL
2021.10 - 2022.05
- Performed legal research and investigation of oil and gas enforcement cases involving violations of the Illinois Oil and Gas Act for referral to Department legal staff
- Maintained enforcement case computer tracking system and prepared regular status reports regarding enforcement referrals
- Issued Director's Decisions to operators based on investigation and findings of violations
- Entered data and followed up on field deadlines for violation abatements
- Utilized Paradox and Docuware software to complete data entry and obtain supporting imaged documentation for investigations and violations
- Other duties as assigned.
United States Probation Officer
United States Probation Office, Central District of Illinois
Springfield , IL
2020.03 - 2021.10
- Supervised offenders on federal pretrial release and post-conviction supervised release
- Conducted compassionate release investigations and submitted reports to the court
- Enforced court-ordered supervision components and implemented supervision strategies
- Scheduled and conducted urine drug tests, maintained computerized records of test results, and maintained chain of custody of materials
- Testified in court
- Communicated with mental health, substance abuse, and sex offender treatment providers to obtain monthly treatment reports on offenders
- Enrolled offenders in electronic reporting system, verified offenders completed monthly reports and the accuracy of information submitted
- Investigated and analyzed financial documents
- Installed and set up electronic monitoring software; enforced home confinement conditions and maintained schedules of offenders on home confinement
- Rotated as lead on-call officer and back-up on-call officer for home confinement
- Prepared written requests for warrants and summons for offenders on supervision
- Worked with federal, state, and local law enforcement agencies regarding NCIC, ongoing investigations, and new law violations
- Requested arrest records and police reports from various agencies.
- Conducted investigations, prepared reports, and made recommendations to the court.
- Prepared and electronically filed pretrial bond reports.
Parole Re-entry Liaison
Terre Haute Parole District 4B Office (Wexford Health Sources/IMHC)
Terre Haute , IN
2018.07 - 2020.02
- Provided consultation and assessment of parolees with physical and mental disabilities upon release from incarceration to assist in successful re-entry
- Established and maintained relationships with community substance abuse and mental health providers as well as other community agencies
- Attended community meetings with substance abuse, mental health providers, and law enforcement agencies to address community needs and programming
- Reviewed and interpreted medical records to make appropriate referrals
- Referred clients with positive drug screens to appropriate treatment and meetings
- Attended pre-release meetings at facilities to discuss high-risk and special needs offenders
- Utilized Access database to track referrals and write monthly reports
- Assisted offenders in applying for Recovery Works funds, social security, health insurance and other needed assistance programs
- Attended trainings and symposiums related to mental illness and substance abuse disorders as able or required
- Entered and maintained notes in OCMS after meetings and communications with clients and utilized electronic medical records system to review each client’s medical and psychological history in facility
Graduate Assistantship
Indiana State University – Criminology Department
Terre Haute , IN
2017.08 - 2018.06
- Assisted in planning and coordination of department events
- Guest lectured undergraduate courses in Report Writing, Intro to Law Enforcement, Community-based Corrections, and other courses as needed
- Proofread and graded reports and papers for criminology courses and tutored students as requested
- Edited and wrote articles for department newsletter
- Assisted in planning and development of course rubrics and assignments
- Assisted in other duties as requested by professors
Criminal Justice Intern
Terre Haute Parole District 4B Office (Indiana Department of Corrections)
Terre Haute , IN
2016.07 - 2016.12
- Trained in utilizing OCMS and OIS software and entered case notes/pulled reports in OCMS
- Worked on projects/tasks as assigned by district supervisor
- Observed parole agents and worked closely with SOMM (sex offender) agent to gain an understanding of parole operations.
- Performed administrative tasks such as filing, photocopying, scanning and document management.
Salon Associate
Sun Factory Tanning Salon
Clinton , IN
2015.10 - 2016.04
- Assisted clients in signing up for monthly packages
- Maintained and exceeded daily and monthly sales goals
- Provided information to clients on various packages and products
- Cleaned beds and salon according to daily checklist
- Balanced and maintained cash registers
- Other duties as required.
Librarian Assistant
Clinton Public Library
Clinton , IN
2015.08 - 2015.10
- Checked books in and out of circulation
- Assisted patrons in finding books or other materials
- Registered new patrons for library cards and updated patron cards
- Trained and assisted patrons in use of computers, copy machines, fax machine, and Internet
- Shelved books in appropriate order
- Opened and closed departments and library
- Learned how to effectively work in each department to cover as needed
Corrections Officer
Volunteers of America
Terre Haute , IN
2014.06 - 2015.06
- Guided, assisted and supported residents to transition into community after release from incarceration
- Supervised movement of residents throughout facility (BOP, DOC, PT, SR)
- Verified resident employment
- Processed new arrivals and releases and related paperwork and documentation
- Administered UAs to female residents
- Monitored and administered client medications
- Ensured safety and security of inmates within the facility by conducting searches, supervising activities, and maintaining order.
- Initiated disciplinary action when necessary, following established procedures for documenting violations and infractions.
- Participated in regular training sessions to stay up-to-date on departmental policies and procedures related to corrections work.
- Maintained accurate logs detailing inmate movements both inside and outside the facility.
- Enforced rules concerning visitation rights among family members and friends of incarcerated individuals.
- Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
- Attended regular trainings and maintained appropriate certifications.
- Conducted routine and emergency head counts.
- Maintained daily logs of shift activity.
Package Handler
FedEx Ground
Evansville , IN
2014.05 - 2014.06
- Sorted and loaded packages onto delivery trucks
- Used handheld scanner to scan every package before loading
Administrative Assistant
University of Southern Indiana Honors Program
Evansville , IN
2013.08 - 2013.10
- Received telephone calls for Program
- Assisted current students, prospective students, and others with inquiries
- Maintained student files and student records
- Maintained Program financial records, including Faculty Developmental Grants and travel
- Prepared correspondence for prospective students and current students and other communication
- Coordinated student worker assignments and reviewed in terms of completeness, timeliness, and accuracy
- Assisted with student registration and other student needs
- Maintained inventory of supplies for Program
- Maintained and updated Access database of student information
- Used Banner and Cognos to access data
Customer Service Representative
Berry Plastics
Evansville , IN
2012.05 - 2012.08
- Learned and utilized JDE software
- Entered price quotes
- Maintained customer account list of 20-30 active accounts
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Developed strong relationships with customers by providing personalized assistance and support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Set up and activated customer accounts.
- Made outbound calls to obtain account information.
Administrative Assistant
Kappell Insurance Services
Evansville , IN
2010.02 - 2011.01
- Worked with group and individual benefit plans
- Processed client applications for enrollment in benefit and retirement plans
- Processed client payments
- Prepared client correspondence
- Resolved customer complaints and provided with timely responses
- Requested and provided quotes to customers and small groups
- Completed all administrative related tasks for independent insurance agent
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Scheduled appointments, meetings and events for management staff.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
Education
Associate of Science - General Studies
Ivy Tech Community College
Evansville, IN01.2012
Master of Science - Criminology and Criminal Justice
Indiana State University
Terre Haute, IN2018-12
Bachelor of Science - Criminology and Criminal Justice
Indiana State University
Terre Haute, IN2016-12
Skills
- Report Writing
- Community Relations
- Organizational Skills
- Interpersonal Communications
- Electronic monitoring
- Analytical Skills
- Problem-Solving
- Professional Demeanor
- Attention to Detail
- Verbal and written communication
- Law Enforcement Coordination
- Legal knowledge
Awards
- Tri-Kappa’s Florence Salaroglio Scholarship Recipient, 2015-2016
- Rex Breeden Focus Indiana Internship Scholarship Recipient, Fall 2016
- Outstanding Graduate Assistant Award, 2017 -2018
Certification
- Certified Associate in Project Management, PMI, 10/5/2023 - 10/5/2026
- LEADS, 3/2024
References
References available upon request.
Timeline
Electronic Monitoring Officer
Office of Statewide Pretrial Services / Administrative Office of Illinois Courts
2024.03 - Current
Project Management Specialist
Office of Medicaid Innovation, University of Illinois Urbana-Champaign
2022.05 - 2024.03
Environmental Protection Legal Investigator I
Illinois Department of Natural Resources, Office of Oil and Gas
2021.10 - 2022.05
United States Probation Officer
United States Probation Office, Central District of Illinois
2020.03 - 2021.10
Parole Re-entry Liaison
Terre Haute Parole District 4B Office (Wexford Health Sources/IMHC)
2018.07 - 2020.02
Graduate Assistantship
Indiana State University – Criminology Department
2017.08 - 2018.06
Criminal Justice Intern
Terre Haute Parole District 4B Office (Indiana Department of Corrections)
2016.07 - 2016.12
Salon Associate
Sun Factory Tanning Salon
2015.10 - 2016.04
Librarian Assistant
Clinton Public Library
2015.08 - 2015.10
Corrections Officer
Volunteers of America
2014.06 - 2015.06
Package Handler
FedEx Ground
2014.05 - 2014.06
Administrative Assistant
University of Southern Indiana Honors Program
2013.08 - 2013.10
Customer Service Representative
Berry Plastics
2012.05 - 2012.08
Administrative Assistant
Kappell Insurance Services
2010.02 - 2011.01
Associate of Science - General Studies
Ivy Tech Community College
Master of Science - Criminology and Criminal Justice
Indiana State University
Bachelor of Science - Criminology and Criminal Justice
Indiana State University
- Certified Associate in Project Management, PMI, 10/5/2023 - 10/5/2026
- LEADS, 3/2024
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