Summary
Overview
Work History
Skills
Timeline
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Heather Buehrle

Heather Buehrle

College Park,MD

Summary

Dedicated individual with a solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Overview

13
13
years of professional experience

Work History

Guest Services Associate

Cherry Hill Park
College Park, Maryland
03.2024 - Current
  • Greeted guests in a friendly and professional manner..
  • Provided information campground amenities and local attractions.
  • Assisted with check-in and check-out procedures.
  • Handled incoming calls from potential customers inquiring about availability and rates.

Medical Office Coordinator

Valley Eyecare and Eyewear Gallery
Minden, NV
10.2021 - 07.2023
  • Scheduled appointments for high-volume optometry practice
  • Checked patients in and out
  • Responsible for reviewing patient insurance eligibility

Program Assistant

CARE Pregnancy Center
Shreveport, LA
09.2019 - 04.2021
  • In charge of the front desk for the parenting center.
  • Answered calls, scheduled appointments and set up online curriculum for the center.
  • Worked closely with social services to ensure clients needs were met.
  • Organized all volunteer scheduling and events.
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.

Bookkeeper

TMCE, LLP
Shreveport, LA
01.2015 - 09.2019
  • Followed detailed end of month accounting procedures to verify proper balancing of all accounts and readiness for new month
  • Assisted senior leadership by processing documents within anticipated timeframes
  • Certified and processed payroll, electronic deposits and pay adjustments while distributing checks
  • Answered and directed incoming calls using multi-line telephone system
  • Maintained daily calendars, set appointments with clients and planned daily office events

Service Professional-Manager Assistant

Olive Garden
Fredericksburg, VA
08.2012 - 10.2015
  • During my time at Olive Garden, I was a liaison for the service staff and the management team
  • Worked closely with both parties to ensure an enjoyable and relaxing dining experience for the guests
  • Position taught me to work well under pressure, to handle complaints in a professional manner, and to be proactive in anticipating the needs of both team members and guest
  • Delegated daily tasks to team members to optimize group productivity

Skills

  • Professional and mature
  • Multitasking
  • Customer Service
  • Conflict Resolution
  • Telephone Etiquette

Timeline

Guest Services Associate

Cherry Hill Park
03.2024 - Current

Medical Office Coordinator

Valley Eyecare and Eyewear Gallery
10.2021 - 07.2023

Program Assistant

CARE Pregnancy Center
09.2019 - 04.2021

Bookkeeper

TMCE, LLP
01.2015 - 09.2019

Service Professional-Manager Assistant

Olive Garden
08.2012 - 10.2015

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Heather Buehrle