Heather Bundren
Scottsdale,AZ
Summary
A dedicated and results-oriented professional with a proven track record in sales, negotiation, and fostering enduring client relationships. With a career defined by unwavering commitment to understanding client needs and providing tailored solutions with warmth and professionalism. Bringing a wealth of experience in sales and negotiation, which has consistently translated into exceeding targets and delivering exceptional client experiences.
Overview
9
9
years of professional experience
Work History
Real Estate Agent
Goddes Homes
05.2016 - 07.2023
- Contract Management and Negotiation: Successfully managed contracts, negotiations, and sales processes, consistently exceeding customer expectations
- Client Relationship Building: Fostered meaningful connections with clients to encourage repeat business and referrals.
- Proposal Development: Created and presented compelling proposals to raise awareness of potential real estate properties.
- Client Relationship Maintenance: Developed and maintained strong client relationships through various channels, including networking, SOI (Sphere of Influence), social media, and website engagement.
- Market Education: Educated clients on current market conditions, legal requirements, pricing strategies, and mortgage options, empowering them to make informed decisions in real estate transactions.
Lead Operations Officer
HBSB Holdings
Tempe, AZ
04.2019 - 08.2020
- Effective Communication: Established positive and effective communication between unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Personnel and Logistics Planning: Successfully planned and resourced personnel and logistics for operations exercises, ensuring highly trained personnel ready for critical roles.
- Collaborative Problem-Solving: Collaborated with CEO and Director of Business Development to develop and implement recommendations for service improvement, driving positive changes.
Senior Territory Manager
Healthcare Services Group
Arizona, Nevada, Southern California
02.2014 - 12.2016
- New Customer Acquisition: Achieved sales goals and service targets by cultivating and securing new customer relationships with hospital administrators.
- Team Leadership: Exceeded targets by building, directing, and motivating a high-performing sales team of over 20+ account managers.
- Account Relationship Building: Successfully established and maintained strong account relationships by building rapport and maintaining consistent communication with hospital and SNF administrators.
- Market Monitoring: Proactively monitored customer buying trends, market conditions, and competitor actions to adjust strategies, secure inventory, and achieve sales goals overseeing 200+ employees.
Education
Bachelor of Arts - Psychology
Arizona State University
Tempe, AZ12.2023
Skills
- Client-Centric Approach: Warm and empathetic service, prioritizing client needs
- Sales Excellence: Consistently exceeding targets, driving revenue growth
- Effective Negotiator: Skilled at securing mutually beneficial agreements
- Relationship Builder: Proficient in fostering trust-based client relationships
- Market Research: Adept at identifying new clients, market opportunities
- Tailored Solutions: Developing customized solutions to meet client needs, goals
- Goal-Oriented: Determined self-starter focused on achieving objectives
- Adaptability: Thriving in dynamic sales environment with warm, positive demeanor
Timeline
Lead Operations Officer
HBSB Holdings
04.2019 - 08.2020
Real Estate Agent
Goddes Homes
05.2016 - 07.2023
Senior Territory Manager
Healthcare Services Group
02.2014 - 12.2016
Bachelor of Arts - Psychology
Arizona State University