Heather Burkhart

I plan, prep and assist residents with activities. I assist with planning the monthly calendar. I do intake assessments and welcome new residents. I do charting and resident care plans. I am in charge of our monthly newsletter and our in house tv channel. I act as Activity Director when the Director is not available. I have run the Dept when we were in between Directors. I have helped build the Activity dept from the ground up successfully.

• Facilitated engaging recreational activities to enhance resident well-being and social interaction.
• Assisted in developing individualized activity plans based on residents' interests and abilities.
• Trained and mentored new staff on activity facilitation techniques and best practices.

I assisted the client with ADL's including personal care, cooking, cleaning, shopping, banking, and transport to and from Dr. appointments.

• Provided daily assistance with personal care and activities of daily living for clients.

In home caregiver for a quadriplegic man assisting with ADL's and personal care needs including cooking, cleaning, shopping, driving and setting up work station. Ostomy and colostomy care, hoyer transfers, cough machine, skin care and medication management.

• Provided compassionate care and support to clients with daily living activities.
• Assisted clients in maintaining personal hygiene and grooming routines.
• Administered medication according to prescribed schedules and monitored health conditions.

• Customer Service
• Food Prep
• Housekeeping
• Deliver customers orders
• Cash Register
• Train new hires

• Provided support and personal services, enabling patients to stay in homes.
• Recognized emergency situations and implemented appropriate emergency procedures.
• Monitored patient condition by taking measurements of temperature and blood pressure.
• Assisted patients with bathing and grooming to encourage personal hygiene.
• Turned non-ambulatory patients regularly, supporting comfort and preventing bedsores.
• Transported patients using proper body mechanics or lifting devices for accident prevention.
• Transported patients to bathroom and provided incontinent care.
• Applied topical treatments and administered massage therapy to alleviate physical discomfort.
• Changed bed linens and completed laundry tasks to maintain comfortable living quarters.
• Prepared and served meals in alignment with established dietary restrictions.
• Monitored clients' health and wellness, reporting changes to healthcare professionals promptly.
• Advocated for client needs within healthcare systems, ensuring access to necessary resources and support.
• Assisted mobility-challenged patients with access to beds, baths and wheelchairs.
• Promoted mental awareness and wellbeing with regular conversations and engagement.
• Performed variety of duties as requested by client, such as obtaining household supplies and running errands.
• Transported clients and served as support person for doctors' appointments.

• Prepared and maintained records of client progress and services performed, reporting changes in client condition to manager and supervisor.
• Entertained, conversed with and read aloud to patients to keep mentally healthy and alert.
• Administered bedside and personal care, such as ambulation and personal hygiene assistance.
• Checked patients' pulse, temperature and respiration.
• Helped patients move in and out of beds, baths and wheelchairs.
• Responded appropriately to physical, emotional and developmental needs of residents.
• Established personal relationships with clients to maintain patient comfort and care.
• Served clients regular balanced meals for breakfast, lunch and dinner.
• Work in a locked memory care unit assisting resident with varying levels of dementia and Alzheimer's.

• Mixed ingredients for green salads, molded fruit salads, vegetable salads and pasta salads.
• Prepared variety of foods, such as meats, vegetables and desserts according to customers' orders, supervisors' instructions and approved procedures.
• Portioned and wrapped food or placed directly on plates for service to patrons.
• Distributed food to waiters and waitresses to serve to customers.
• Assisted cooks and kitchen staff with various tasks as needed and provided cooks with needed items.
• Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
• Loaded dishes, glasses and tableware into dishwashing machines.
• Added cutlery, napkins, food and other items to trays on assembly lines in hospitals, cafeterias, airline kitchens and similar establishments.
• Assembled meal trays with foods in accordance with patients' diets.
• Prepared and served variety of beverages such as coffee, tea and soft drinks.

• Notified supervisors of damaged equipment and hazardous conditions in rooms and lobby areas.
• Wiped down windows and mirrors with glass cleaner.
• Managed facility inventories by restocking cleaning solutions and linens.
• Respected guest property and privacy by changing cleaning schedules and returning misplaced items.
• Washed dirty linens and remade beds with clean sheets.
• Disinfected and deep cleaned upholstered furniture and carpets.
• Prioritized work tasks and remained flexible to workload changes.
• Washed tub and shower basins and cleaned shower curtains.
• Followed infection control and universal procedures, maintaining sanitary environment.
• Greeted guests and employees, delivering friendly service in interactions.
• Emptied trash cans and carried full trash bags to dumpsters and outside garbage bins.
• Vacuumed rugs and draperies and ironed clean linens.
• Cleaned and restocked restroom areas with towels and toiletries.
• Sanitized tables and countertops with cleaning solutions.
• Washed windows, walls, ceilings and woodwork, waxing and polishing as necessary.
• Carried linens, towels, toilet items and cleaning supplies, using wheeled carts.
• Kept storage areas and carts well-stocked, clean and tidy.
• Swept, scrubbed, waxed, or polished floors, using brooms, mops, or powered scrubbing and waxing machines.
• Dusted and polished furniture and equipment.
• Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health standards are met.
• Washed dishes and cleaned kitchens, cooking utensils and silverware.
• Sorted clothing and other articles, loaded washing machines and ironed and folded dried items.

• Checked identification of customers to verify age requirements for alcohol purchases.
• Greeted patrons promptly and cordially, exhibiting excellent guest service skills.
• Mixed and served alcoholic and non-alcoholic beverages according to established recipes.
• Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
• Prepared beverages and cocktails according to mixing and presentation standards and recipes.
• Maintained understanding of menu items to answer patron questions regarding food, drinks and preparation methods.
• Assessed bar inventory and completed requisition sheets to restock supplies.
• Handled guest complaints promptly, contacting supervisor immediately for assistance with escalated issues.
• Took beverages orders from guests and delivered drinks within reasonable time frames.
• Completed POS transactions, returning currency, coin and payment cards to patrons.
• Mixed liquor, soda, and bitters to prepare cocktails and other drinks.
• Collected money for drinks served.
• Monitored intake of alcohol by guests and prohibited sale of alcohol to intoxicated individuals.
• Took beverage orders from serving staff or directly from patrons.
• Attempted to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, and ordering taxis and other transportation for intoxicated patrons.
• Asked customers who became loud and obnoxious to leave, and physically remove them.
• Arranged bottles and glasses to make attractive displays.
• Suggested additional items to customers to increase bar sales.
• Served snacks or food items to customers seated at bar.
• Conducted bar inventory on regular basis to complete daily requisition sheets.
• Washed and wiped down prep areas, equipment, and utensils.

• ADDITIONAL SKILLS