HEATHER BURTON
Silver Spring,MD
Summary
Poised and spirited professional with solid and diverse experience working as a healthcare leader with over 18 years of experience in multiple clinical specialties. Demonstrates the ability to lead diverse teams of professionals to new levels of success in a variety of highly competitive industries, cutting-edge markets, and fast-paced environments. Strong technical and business qualifications with an excellent track record of experience in strategic planning, business unit development, and operations management. Proven ability to successfully analyze critical business requirements, identify deficiencies and potential opportunities, and develop innovative solutions for enhancing competitiveness, and improve performance and service offerings, with the ability to work effectively in busy environments with positive results.
Overview
18
18
years of professional experience
1
1
Certificate
Work History
Director of Surgical Services
Shady Grove Medical Center
Rockville, MD
04.2021 - Current
- Oversee entire PeriOperative Services Service Line, including OR, Endoscopy, PreSurgical, PreOp, OR, PACU, SPD
Clinical Nurse Manager
Shady Grove Medical Center
Rockville, MD
03.2020 - Current
- Operating Room/Endoscopy
- Manage 19 Procedural Rooms – 16 Main Operating Rooms, 1 Cysto Suite, 2 Endoscopy Rooms
- Service Lines included – Bariatric, Colorectal, Dental, General, GYN, ENT, Neurosurgery, Oncology, Orthopedics, Plastics, Robotics, Spine, Urology, Vascular
- Manage a staff of approximately 120 FTEs to include Assistant Nurse Managers, RNs, Surgical Technologists, Surgical First Assistants, Dental Assistants, Specialty Coordinators, Anesthesia Technicians, PeriOperative Associates, Neurophysiologists, and Unit Secretaries
- Coordinate and monitor the patient care delivery system to assure quality care and compliance with internal policy, external regulations and accepted practices across the continuum of care
- Partner with managers across services (e.g., PreOp/PACU/PreSurgical Testing, SPD, M/S, etc.) to implement policies and procedures for coordination of care across all patient populations
- Represent the department/unit of interdisciplinary committees on a range of patient care topics, such as patient satisfaction levels, workforce quality improvement initiatives, workflow efficiencies and clinical information systems
- Provide mentorship/leadership to emerging and new nurse leaders to smooth the transition from clinical roles to formal leadership roles
- Educate on the business side of healthcare, while maintaining the clinical care side
- Review and approve individual leadership development plans and assist with identifying resources
- Manage unit in a cost-effective manner, consistent with the financial goals of the organization
- Plan and be accountable for the annual operative and capital budget for areas of responsibility
- Develop staff in collaborative decision-making and shared governance
- Responsible for employee recruitment, performance evaluation, progressive discipline and staff development
- Develop a strong culture of teamwork to ensure the quality of daily operations, effective interdepartmental collaborations, and the timely achievement of objectives
- Work with clinical educators and leadership to evaluate core competencies in nursing care for unit
- Work with IT managers to plan and implement new or improved patient care information systems
- Determine staffing needs and plans
- Monitor performance of nursing units and nursing services
- Coordinate activities with other units and departments in regards to patient care
- Facilitate and oversee resolution of human resources, employee safety, and risk management issues.
Clinical Coordinator – Operative Room
George Washington University Hospital
Washington, DC
08.2019 - 03.2020
- Urology)
- Contributed to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards and safety standards
- Complied with governmental and accreditation regulations
- Coordinated schedule for urology in tandem with physicians and related department staff for maximum use and efficiency of urological equipment and technology
- Implemented program policies and procedures and created tools to measure and evaluate program quality and outcomes
- Liaison between hospital, IT, and health care professionals
- Maintained expert clinical knowledge of urological technology and treatment applications
- Maintained records of surgical procedure pathways and guidelines
- Ordered and maintained inventory of urological instruments and accessories as well as any ancillary supplies required for cases
- Participated in multidisciplinary quality and service improvement teams, as appropriate
- Participated in meetings, served on committees and represented the department and hospital/facility
- Participated in urological surgical procedures to provide additional support and clinical resources to the surgical staff
- Serves as the primary contact for coordination of urological procedures
- Performs other duties as assigned.
Staff Nurse – Operating Room
George Washington University Hospital
Washington, DC
07.2018 - 08.2019
- Prepared surgical suite according to surgery and surgeon preference
- Collaborated with the surgical team to ensure the highest safety and surgical standards for the patient
- Initiated corrective actions upon adverse information from monitoring equipment
- Collaborated with physicians and other health care providers to develop a care plan for the patient during surgery
- Adhered to AORN standards of perioperative practice
- Stocked supplies, prepared operating rooms, and managed post-operative patient care
- Functioned as a mentor and resource to incoming nursing staff, nursing students, medical students, and other clinical staff
- Assisted physicians with examinations, procedures, and other patient care activities.
Director of Clinical Specialties
Inova Fair Oaks Hospital
Fairfax, VA
02.2015 - 02.2018
- PreOp, PACU I/II)
- Manage a staff of approximately 100 FTEs to include RN Supervisors, RNs, Patient Care Technicians, Unit Secretaries
- Sustained an environment supporting excellence and innovation, with a focus on Safety in clinical nursing practice and patient care through assessing, planning, implementing and evaluation programs and standards for positive patient care outcomes
- Assigned management and support staff
- Facilitated, reviewed, and approved the budget, including estimates of future personnel and equipment needs to ensure that hospital resources were optimally used
- Delegated authority and accountability to nursing staff for clinical nursing practice and for decisions regarding patient care consistent with professional standards, regulatory agencies and organizational policies and procedures
- Collaborated with hospital administration, OR Director, and physicians to identify future opportunities, and define the direction of PeriOperative Services; developed plans to achieve identified goals, including OR efficiency, productivity and patient throughput targets across the PeriOperative continuum
- Directly responsible for implementing PeriOperative Nurse Liaison to assist and inform families in the waiting room
- Established PeriOp-wide Patient Experience Council to identify and target unique needs of surgical patients and their families.
Office Manager/RN
Washington Hospital Center
Washington, DC
08.2011 - 02.2015
Travel Nurse
Georgetown University Hospital, PPR Healthcare
Washington, DC
09.2009 - 03.2010
Staff nurse
Doctors Community Hospital
Lanham, MD
09.2008 - 09.2009
Assistant Nurse Manager
Suburban Hospital, Ortho
Bethesda, MD
01.2008 - 09.2008
Staff nurse
Suburban Hospital
Bethesda, MD
06.2005 - 01.2008
Staff nurse
Montgomery General Hospital
Olney, MD
10.2003 - 06.2005
Education
Master of Science - Nursing Leadership
Western Governors University
Salt Lake City, UT12.2022
Master of Science - Nursing
Coppin State University
Baltimore, MD05.2003
Skills
- Employee Recruitment and Hiring
- Financial Operations Oversight
- Expenditure Authorization
- Employee Performance Evaluations
- Corrective Action Plans
- Creative Thinking
- Regulatory and Statutory Compliance
- Clinical Staff Management
- Profitability Strategies
- Organizational Goal Development
Certification
CNOR
CNML
BLS
ACLS
Timeline
Director of Surgical Services
Shady Grove Medical Center
04.2021 - Current
Clinical Nurse Manager
Shady Grove Medical Center
03.2020 - Current
Clinical Coordinator – Operative Room
George Washington University Hospital
08.2019 - 03.2020
Staff Nurse – Operating Room
George Washington University Hospital
07.2018 - 08.2019
Director of Clinical Specialties
Inova Fair Oaks Hospital
02.2015 - 02.2018
Office Manager/RN
Washington Hospital Center
08.2011 - 02.2015
Travel Nurse
Georgetown University Hospital, PPR Healthcare
09.2009 - 03.2010
Staff nurse
Doctors Community Hospital
09.2008 - 09.2009
Assistant Nurse Manager
Suburban Hospital, Ortho
01.2008 - 09.2008
Staff nurse
Suburban Hospital
06.2005 - 01.2008
Staff nurse
Montgomery General Hospital
10.2003 - 06.2005
Master of Science - Nursing Leadership
Western Governors University
Master of Science - Nursing
Coppin State University
CNOR
CNML
BLS
ACLS
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