Heather Burton
Huntington,IN
Summary
Registered nurse with expertise in patient education and communication, known for conducting comprehensive assessments and collaborating with multidisciplinary teams to improve patient outcomes.
Overview
13
13
years of professional experience
Work History
Registered Nurse
Fort Wayne Orthopedics
Fort Wayne, Indiana
03.2024 - Current
- Gathered critical information on patient conditions during telephone triage, facilitating informed clinical decisions.
- Conducted phone triage to assess patient needs and develop action plans, ensuring appropriate care delivery.
- Provided timely support to patients through telephone triage., offering assistance for both basic and advanced needs.
- Answered incoming calls promptly and directed them to appropriate personnel, enhancing patient access to care.
Registered Nurse
Parkview Health
South Whitley, Indiana
01.2021 - 03.2024
- Educated patients on health concerns and treatment options during triage, empowering informed decision-making.
- Documented patient information and medical histories accurately in electronic systems.
- Answered incoming patient calls to gather histories and assess medical complaints.
- Provided telephone advice following established guidelines and protocols, ensuring patient safety and compliance.
- Reviewed medical charts to request appointments, prescriptions, and urgent consultations.
- Documented services provided, ensuring details were recorded in electronic medical records.
- Communicated triage information to primary care team, facilitating timely and effective patient care decisions.
Registered Nurse
Parkview Huntington Hospital
Huntington, Indiana
10.2017 - 01.2021
- Assessed, planned, implemented, and evaluated nursing care for assigned patients.
- Conducted routine assessments and accurately documented patient condition changes to ensure timely interventions.
- Utilized critical thinking skills for quick and precise clinical evaluations.
- Collaborated with healthcare professionals to create individualized treatment plans, enhancing patient care outcomes.
- Administered medications and treatments while monitoring for reactions and side effects.
- Documented patient progress notes efficiently in electronic medical record system.
- Maintained thorough and confidential documentation in electronic medical records.
- Prioritized treatment, managed patient flows, and assisted physicians with non-invasive procedures to optimize patient experience.
Registered Nurse
WeCare TLC
Huntington, IN
01.2016 - 10.2017
- Collaborated with healthcare professionals to develop and implement individualized treatment plans that addressed patient needs.
- Educated patients on disease prevention and health promotion strategies, empowering them to manage their health effectively.
- Provided education on health management, medications, and clinic services.
- Maintained accurate patient records in electronic health record systems.
- Supervised nursing staff, ensuring adherence to protocols and best practices to enhance patient care quality.
- Trained new nursing staff on clinic procedures and operational standards.
- Assisted in scheduling appointments and managing patient flow within clinic.
- Referred patients to specialized health resources for additional support.
Registered Nurse
Glenbrook Rehabilitation & Skilled Nursing Center
Fort Wayne, Indiana
09.2014 - 09.2016
- Supervised nursing staff to ensure delivery of high-quality patient care and adherence to compliance standards.
- Developed and implemented unit policies that enhanced operational efficiency and strengthened patient safety protocols.
- Trained new nursing staff on protocols, procedures, and best practices within the unit.
- Conducted regular meetings with staff to address patient care issues and operational changes.
- Reviewed medical charts for accuracy of documentation according to established standards.
- Facilitated training for nursing staff on patient care techniques and daily tasks to promote professional development.
Long-Term Care Registered Nurse
Autumn Ridge Rehabilitation Center
Wabash, Indiana
07.2013 - 09.2014
- Administered medications and treatments per established care plans.
- Monitored vital signs including temperature, blood pressure, pulse rate, and respiration rate.
- Maintained accurate documentation of patient vital sign changes.
- Coordinated medication passes and treatment schedules, ensuring timely and accurate administration.
- Collaborated with interdisciplinary teams to effectively address and meet residents' long-term care needs.
- Assisted with admissions process, providing orientation to facility services and programs.
- Utilized electronic health record systems for effective management of patient records.
- Maintained compliance with regulatory requirements, contributing to a safe and quality care environment.
Education
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT11-2020
Associate of Science - Nursing
University of Saint Francis
Fort Wayne, IN12-2010
Certificate - Licensed Practical Nursing
Ivy Tech Community College
Fort Wayne, IN12-2006
Bachelor of Science - Health Sciences
Ball State University
Muncie, IN12-2003
Skills
- Medication administration
- Electronic health records
- Telephone assessment
- Patient communication
- Patient education
- Patient safety protocols
- Documentation accuracy
- Healthcare compliance
- Critical thinking
- Patient advocacy
Timeline
Registered Nurse
Fort Wayne Orthopedics
03.2024 - Current
Registered Nurse
Parkview Health
01.2021 - 03.2024
Registered Nurse
Parkview Huntington Hospital
10.2017 - 01.2021
Registered Nurse
WeCare TLC
01.2016 - 10.2017
Registered Nurse
Glenbrook Rehabilitation & Skilled Nursing Center
09.2014 - 09.2016
Long-Term Care Registered Nurse
Autumn Ridge Rehabilitation Center
07.2013 - 09.2014
Bachelor of Science - Nursing
Western Governors University
Associate of Science - Nursing
University of Saint Francis
Certificate - Licensed Practical Nursing
Ivy Tech Community College
Bachelor of Science - Health Sciences
Ball State University