Heather Calvin
Loveland,CO
Summary
Skilled Office Manager with comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in managing diverse teams. Significant contributions made to previous roles include improving organization systems and effectively handling multiple tasks concurrently under pressure.
Overview
4
4
years of professional experience
Work History
Office Manager
Copper Heights Chiropractic
Loveland, CO
09.2021 - Current
Experienced chiropractic office manager with a strong background in patient care coordination, insurance processing, and practice management. Skilled in handling superbills, PI case documentation, and insurance claims, ensuring accuracy and timely follow-up. Adept at supporting chiropractors and staff by maintaining efficient office systems, improving patient experiences, and ensuring compliance with chiropractic and healthcare regulations.
- Chiropractic Office Management.
- Patient Intake and Care Coordination.
- Superbills and insurance billing (PI, WC, health).
- PI Case Documentation and Communication with Attorneys.
- Patient Scheduling and Flow Optimization.
- Chiropractic EHR/EMR Systems.
- Insurance Verification and Collections.
- HIPAA Compliance and Medical Records Management.
- Front Desk Leadership and Staff Training.
Education
High School Diploma -
Buena Vista High School
Buena Vista, CO05-2007
Skills
- Manage daily operations of a chiropractic office, supporting doctors and staff in providing high-quality patient care
- Prepare and submit superbills and insurance claims for personal injury (PI) cases, ensuring accuracy and timely processing
- Communicate with attorneys, adjusters, and insurance companies to provide documentation, treatment notes, and billing for PI cases
- Oversee patient scheduling, intake, and flow to maximize efficiency and patient satisfaction
- Maintain accurate chiropractic EHR/EMR records and ensure compliance with HIPAA standards
- Train and supervise front desk staff, ensuring proper handling of patient accounts, claims, and daily office procedures
- Coordinate with chiropractors on treatment plans and patient follow-up to support continuity of care
- Manage office finances, including billing, collections, and vendor relationships
Languages
English
Professional
Timeline
Office Manager
Copper Heights Chiropractic
09.2021 - Current
High School Diploma -
Buena Vista High School
Similar Profiles
Megan Storey LMT #27195Megan Storey LMT #27195
Licensed Massage Therapist at New Heights ChiropracticLicensed Massage Therapist at New Heights Chiropractic
Emmerego SwartzEmmerego Swartz
Manager: Operational Excellence & Technology at Glencore Copper Africa | Kamoto Copper Company (KCC)Manager: Operational Excellence & Technology at Glencore Copper Africa | Kamoto Copper Company (KCC)
Abby BoltonAbby Bolton
Chiropractic Clinical Intern at Hageman Chiropractic Health Center, Thrive Rehab and Wellness, Demarco Chiropractic, Grande Chiropractic, University at Buffalo Neurosurgery Chiropractic ClinicChiropractic Clinical Intern at Hageman Chiropractic Health Center, Thrive Rehab and Wellness, Demarco Chiropractic, Grande Chiropractic, University at Buffalo Neurosurgery Chiropractic Clinic
Grant Rivera-ValenciaGrant Rivera-Valencia
Senior Territory Manager at EF Education FirstSenior Territory Manager at EF Education First
Mandy LobatoMandy Lobato
Bartender at Justine’s PizzaBartender at Justine’s Pizza