Heather Campbell
Austin,TX
Summary
Experienced Project Manager with expertise in overseeing all project phases, from quoting to installation. Demonstrates ability to establish and maintain strong relationships with national vendors and distributors, ensuring streamlined procurement and efficient project execution. Skilled in coordinating with clients and stakeholders to promptly address any issues that arise, resulting in timely project delivery and adherence to budgetary constraints.
Overview
4
4
years of professional experience
Work History
Project Manager
Concept Services
08.2023 - Current
- Managed multiple projects simultaneously across various concepts, overseeing all phases from quoting and proposal to ordering and installation
- Coordinated effectively with customers, vendors, and contractors to ensure seamless project execution and timely resolution of any issues
- Developed and maintained strong relationships with clients, addressing concerns and troubleshooting problems promptly to ensure customer satisfaction
- Ensured projects adhered to established timelines and were completed within scope and budget constraints.
Account Manager
208 Title Loans
05.2022 - 06.2023
- Communicated information clearly to set correct expectations and understanding with customers
- Scheduled phone and in-person appointments and assisted customers through the loan process
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals
- Accurately maintained records of each transaction and ensured all documentation and paperwork was in place and within compliance
- Ensured compliance with all Idaho State laws and regulations during every shift
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies and procedures.
Fellow
Micron Academy for Inclusive Leadership
10.2020 - 05.2022
- Created a humanitarian project from initial idea to proposal
- Conducted research to accurately create a business plan
- Built relationships with possible investors
- Practice strengths-based and value-based leadership
- Developed mission and vision, honed mission based on feedback from experts within the region.
Peer Mentor and Learning Assistant
TRIO Rising Scholars
06.2020 - 05.2022
- Advised and assisted students with academic planning, course selection, and scheduling
- Trained staff in organizational policies, mentoring practices, and community engagements
- Designed marketing material for print, web, and social media
- Prepared lesson materials and visual aids to reinforce lesson concepts
- Coordinated events for 60+ students and facility.
Education
Bachelor of Business Administration: Entrepreneurship -
Boise State University
Boise, ID05.2022
Skills
- Team Management
- Customer Service
- Project planning and development
- Client Relations
- Advanced problem solving
- Cross-Functional Collaboration
Activities
- Boise State Leadership Award (2022)
- Member, TRIO Rising Scholars Program (2018-2022)
- Peer Mentor, TRIO Rising Scholars (2020-2022)
- Vice President, TRIO Club (2021-2022)
- Member, Zeta Tau Alpha (2018-2020)
Timeline
Project Manager
Concept Services
08.2023 - Current
Account Manager
208 Title Loans
05.2022 - 06.2023
Fellow
Micron Academy for Inclusive Leadership
10.2020 - 05.2022
Peer Mentor and Learning Assistant
TRIO Rising Scholars
06.2020 - 05.2022
Bachelor of Business Administration: Entrepreneurship -
Boise State University
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