Heather Carpenter
Olympia
Summary
Dedicated Dietary Ambassador with over four years of experience in nutrition and food safety. Skilled in developing personalized meal plans and ensuring compliance with dietary regulations, ready to enhance patient well-being through collaborative healthcare efforts.
Overview
10
10
years of professional experience
6
6
Years hospital kitchen experience
Work History
Dietary Ambassador
Multicare Medical Center
Olympia
04.2021 - 11.2025
- Advised kitchen staff on appropriate menu selections according to established guidelines.
- Maintained up-to-date knowledge.
- Reviewed patient medical histories and laboratory results to identify nutrient deficiencies or issues related to diet.
- Facilitated group discussions about various aspects of healthy eating habits.
- Coordinated with health care professionals to develop individualized meal plans for clients.
- Provided guidance and support for individuals seeking advice about their diets.
- Evaluated food quality and portion sizes at events to ensure compliance with standards.
- Set up trays and food service carts to deliver food to residents.
- Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
- Served food and snacks according to planned menu and patients' diet orders.
- Followed dietary procedures in accordance with established policies.
- Served food and beverage items to residents, meeting therapeutic diets.
- Served specific meals to patients with special dietary needs.
- Helped with meal prep for daily meals, following strict sanitation, and food handling guidelines
- Assisted patients with special needs to eat meals, providing kindness and patience.
- Reported and documented resident changes in consumption or behaviors.
- Answered incoming calls in a professional manner.
Dietary Ambassador
Thomas Cuisine Management
Clovis
03.2020 - 11.2021
- Reviewed patient medical histories and laboratory results to identify nutrient deficiencies or issues related to diet.
- Coordinated with health care professionals to develop individualized meal plans for clients.
- Monitored client progress and adjusted meal plans as needed.
- Set up trays and food service carts to deliver food to residents.
- Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
- Treated patients and team members with dignity and respect.
- Served food and snacks according to planned menu and patients' diet orders.
- Followed dietary procedures in accordance with established policies.
- Delivered snacks to nurse station for distribution to specific residents.
- Served food and beverage items to residents, meeting therapeutic diets.
- Served specific meals to patients with special dietary needs.
- Helped with meal prep for daily meals, following strict sanitation, and food handling guidelines
- Assisted patients with special needs to eat meals, providing kindness and patience.
- Stocked food and other supplies for main kitchen and units.
- Reported and documented resident changes in consumption or behaviors.
- Guided individuals in food selection, preparation or menu planning based upon nutritional needs.
- Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods and meals.
Team Member
SUBWAY®Restaurants
Clovis
09.2018 - 12.2019
- Assisted customers in selecting menu items based on preferences and dietary needs.
- Prepared and assembled food items according to SUBWAY® standards and customer specifications.
- Maintained inventory levels by restocking supplies and notifying management of shortages.
- Collaborated with team members to ensure smooth operations during peak hours.
- Trained new staff on food preparation techniques and customer service practices.
- Ensured compliance with food safety and sanitation standards throughout the restaurant.
- Processed online orders accurately and efficiently to enhance customer satisfaction.
- Resolved customer complaints promptly, ensuring a positive dining experience.
- Managed cash handling procedures, maintaining accuracy during transactions.
- Supported promotional campaigns by setting up visual displays and informing customers.
- Conducted regular equipment checks to ensure functionality and safety.
- Executed cleaning schedules to maintain a hygienic and welcoming environment.
- Offered menu recommendations and upselling items to enhance customer orders.
- Operated cash registers to process payments from customers.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Team Member
SUBWAY®Restaurants
Olympia
04.2016 - 07.2018
- Assisted customers in selecting menu items based on preferences and dietary needs.
- Prepared and assembled food items according to SUBWAY® standards and customer specifications.
- Maintained inventory levels by restocking supplies and notifying management of shortages.
- Trained new staff on food preparation techniques and customer service practices.
- Ensured compliance with food safety and sanitation standards throughout the restaurant.
- Processed online orders accurately and efficiently to enhance customer satisfaction.
- Resolved customer complaints promptly, ensuring a positive dining experience.
- Managed cash handling procedures, maintaining accuracy during transactions.
- Facilitated effective communication between kitchen and front-of-house staff during busy shifts.
- Adapted to diverse roles within the restaurant to meet operational needs.
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Monitored expiration dates on food items for freshness assurance.
- Adhered to safety guidelines while operating machinery or stocking shelves.
Education
GED
Olympia, WashingtonSkills
- Dietary compliance
- Food safety
- Attention to detail
- Allergen awareness
- Regulations compliance
- Food preparation
- Nutrition
Timeline
Dietary Ambassador
Multicare Medical Center
04.2021 - 11.2025
Dietary Ambassador
Thomas Cuisine Management
03.2020 - 11.2021
Team Member
SUBWAY®Restaurants
09.2018 - 12.2019
Team Member
SUBWAY®Restaurants
04.2016 - 07.2018
GED