Heather Carr
Wabash,IN
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
7
7
years of professional experience
Work History
Production Worker
Wabash Castings LLC
02.2023 - Current
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Inspected and adjusted work performed to meet expectations.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Maintained machinery to prevent overloads and avoid malfunctions.
- Made sure that products were produced on time and are of good quality.
- Met production targets and tight deadlines by collaborating closely with team members.
- Maintained organized work area by cleaning and removing hazards.
Sales Representative
Shoe Sensation
05.2022 - 03.2023
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Material Handler
Homier
10.2021 - 04.2022
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Attached identifying tags to containers to mark with identifying shipping information.
- Monitored warehouse to identify missing items, spills and unusual activity, complying with safety procedures.
Senior Caregiver
Senior Helpers
08.2020 - 10.2021
- Offered companionship and kindness to elderly patients.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Provided safe mobility support to help patients move around personal and public spaces.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
- Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
- Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
Customer Service Representative
Family Video
06.2019 - 09.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Laundry Clerk
Tysons Fresh Meats
09.2017 - 02.2018
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Team Leader
AIA Countertops
04.2017 - 09.2017
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Mentored and guided employees to foster proper completion of assigned duties.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
High School Diploma -
Wabash High School
Wabash, IN12.2004
Skills
- Equipment Troubleshooting
- Product Assembly
- Safety Management
- Equipment Calibration
- Machine Operation
- Equipment Operation
- Quality Assurance
- Hand Tools
- Product Packing
- Documentation Expertise
- Materials Handling
Timeline
Production Worker
Wabash Castings LLC
02.2023 - Current
Sales Representative
Shoe Sensation
05.2022 - 03.2023
Material Handler
Homier
10.2021 - 04.2022
Senior Caregiver
Senior Helpers
08.2020 - 10.2021
Customer Service Representative
Family Video
06.2019 - 09.2019
Laundry Clerk
Tysons Fresh Meats
09.2017 - 02.2018
Team Leader
AIA Countertops
04.2017 - 09.2017
High School Diploma -
Wabash High School
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